Events Executive

Grand Hyatt Amman enjoys a prime location at the heart of Amman. Grand Hyatt Amman is only a 45-minute drive from Queen Alia International Airport. The 312 rooms equipped with an array of modern amenities and latest technology. For meetings and conferences, the hotel is well equipped for hosting business and social gatherings of every description. Over 350 colleagues are committed to maintaining the highest standards of luxury, quality and service which define the company.
The Role
The Events Executive will work as a team member to create the most professional sales team in Amman and Hyatt International Hotels. To meet and exceed sales targets set in the monthly and yearly forecasts and to direct all efforts to maximizing the hotel's revenues and profits.
As an Events Executive, you will be reporting directly to the Director of Events and below are some of the Key Responsibilities:
· Ensure that all credit and collection procedures that have been established by the hotel are implemented following the established Credit Policies & Procedures.
· Develop an organized and efficient system for managing administration paper work including records, reports, budgets, traces, follow up and other documentation so as they can be found quickly and easily
· Ensure that an accurate and efficient filing system (electronic & manual) is maintained at all times
· Exercise due care and professionalism in handling telephone enquiries, and to provide a positive first impression of Grand Hyatt in the form by adopting customer centred friendly tone
· Ensure that all catering contracts follow the established hotel policies and procedures and are based on sound commercial judgement
· Ensure that the catering team projects a warm, professional and welcome image
· Attend Sales and events meetings, as required
· Answer customer queries in a prompt and professional manner
· Make sure that all meetings are well planned, efficient and results oriented.
With Hyatt, you will enjoy many great benefits:
· Complimentary stays at Hyatt hotels.
· Free Parking.
· Special and additional leaves / paid time-off.
· Medical and life insurance.
· Special employee discounts of the hotel services.