- Chi tiết công việc
- Giới thiệu công ty
Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc liên quan phía dưới
Mô tả công việc
• Raise the awareness and reputation of your hotel and the brand locally
• Ensure guest safety is a priority with minimal interruptions or problems
• Offer advice to clients to reduce waste, save energy and have a minimal impact to the environment
• Other ad-hoc duties - unexpected moments when we have to pull together to get a task done May assist with other duties as assigned by management
• Direct/Manage everyday activity, plan and assign work ensuring you always have the right staffing numbers
• Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues
• Train colleagues to make sure they deliver with compliance and to the standards we expect
• Drive a great working environment for teams to thrive - linking up departments to create sense of one team
• Promote teamwork and quality service through daily communication and coordination with other departments
• Recommend or initiate any HR elated actions where needed
• Interact with outside contacts: guests, vendors, and other contacts as needed
• Help create the department's annual budget and the setting of departmental goals
• Monitor budget and control expenses with a focus on food, beverage, and labour costs....
• Complete forecasts, plans, and productivity reports and help prepare the departmental budget and financial plans
• Monitor hotel spend and always look for opportunities to optimize sales whilst minimizing waste
• Negotiate sales prices within booking guidelines
• Ensure the whole client experience successful and memorable and act as the brand ambassador and key contact throughout their journey
• Build long term relationship with planners and hosts to increase loyalty to the brand
• At pre-event planning stage consult with meeting planners to optimize all elements of the meeting/ event including space, meeting/break flow, menu and design etc. to improve meeting efficiency
• Arrange agreed details of meeting/ event e.g. room set-ups, staging, lighting
• Conduct pre-event and post-event meetings with clients and catering colleagues to identify improvements to the guest experience
• Meet with each meeting planner daily to debrief on daily events, review consumption, bill and any exceptions to contracted billing and review estimates of final billing
• Welcome the group and conduct the 60' meeting brief prior the start of the meeting/ session
• Enable high productivity whilst maximizing downtime
• Relate to business needs and make sure team prioritizes the things that help our guests get their business done
• Enable quality downtime by providing relevant recommendations that will help host and attendees recharge and relax throughout the day
• Analyze and action against client satisfaction surveys to improve services
• Conduct banquet and catering facility tours and entertain clients to enhance the guests meeting/banquet experience
• Ensure guest safety is a priority with minimal interruptions or problems
• Offer advice to clients to reduce waste, save energy and have a minimal impact to the environment
• Other ad-hoc duties - unexpected moments when we have to pull together to get a task done May assist with other duties as assigned by management
• Direct/Manage everyday activity, plan and assign work ensuring you always have the right staffing numbers
• Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues
• Train colleagues to make sure they deliver with compliance and to the standards we expect
• Drive a great working environment for teams to thrive - linking up departments to create sense of one team
• Promote teamwork and quality service through daily communication and coordination with other departments
• Recommend or initiate any HR elated actions where needed
• Interact with outside contacts: guests, vendors, and other contacts as needed
• Help create the department's annual budget and the setting of departmental goals
• Monitor budget and control expenses with a focus on food, beverage, and labour costs....
• Complete forecasts, plans, and productivity reports and help prepare the departmental budget and financial plans
• Monitor hotel spend and always look for opportunities to optimize sales whilst minimizing waste
• Negotiate sales prices within booking guidelines
• Ensure the whole client experience successful and memorable and act as the brand ambassador and key contact throughout their journey
• Build long term relationship with planners and hosts to increase loyalty to the brand
• At pre-event planning stage consult with meeting planners to optimize all elements of the meeting/ event including space, meeting/break flow, menu and design etc. to improve meeting efficiency
• Arrange agreed details of meeting/ event e.g. room set-ups, staging, lighting
• Conduct pre-event and post-event meetings with clients and catering colleagues to identify improvements to the guest experience
• Meet with each meeting planner daily to debrief on daily events, review consumption, bill and any exceptions to contracted billing and review estimates of final billing
• Welcome the group and conduct the 60' meeting brief prior the start of the meeting/ session
• Enable high productivity whilst maximizing downtime
• Relate to business needs and make sure team prioritizes the things that help our guests get their business done
• Enable quality downtime by providing relevant recommendations that will help host and attendees recharge and relax throughout the day
• Analyze and action against client satisfaction surveys to improve services
• Conduct banquet and catering facility tours and entertain clients to enhance the guests meeting/banquet experience
Yêu cầu
Education:
- Bachelor's Degree/higher education qualification/equivalent in hospitality or related field
Service years in the field: 3+ years total experience in a catering setting or related field
3. Service years in supervisor/manager level:
- Direct supervisory experience over a sales/catering team, or an equivalent combination of education and work experience
Knowledge and skills:
- A confident communicator with strong interpersonal strong skills
- Position may have additional qualifications per brand standards
Language: Fluent in English
Preferred (if required): Business language and tools acumen
Benefit:
• Competitive salary
• Insurance as labor law
• Healthcare insurance for personal at least 6 months and for the family after working 2 years
• 24/7 accident insurance
• At least 14 annual leave, 2 days off per week
• Relocation, repatriation allowance
• Rest and relaxation, Home leave allowance
• Accommodation, uniform, transportation, and meals are provided
• Service charge as revenue
• International working environment, join courses of IHG Group
• Other benefits
- Bachelor's Degree/higher education qualification/equivalent in hospitality or related field
Service years in the field: 3+ years total experience in a catering setting or related field
3. Service years in supervisor/manager level:
- Direct supervisory experience over a sales/catering team, or an equivalent combination of education and work experience
Knowledge and skills:
- A confident communicator with strong interpersonal strong skills
- Position may have additional qualifications per brand standards
Language: Fluent in English
Preferred (if required): Business language and tools acumen
Benefit:
• Competitive salary
• Insurance as labor law
• Healthcare insurance for personal at least 6 months and for the family after working 2 years
• 24/7 accident insurance
• At least 14 annual leave, 2 days off per week
• Relocation, repatriation allowance
• Rest and relaxation, Home leave allowance
• Accommodation, uniform, transportation, and meals are provided
• Service charge as revenue
• International working environment, join courses of IHG Group
• Other benefits
Quyền lợi
Insurance as labor law
24/7 accident insurance
At least 14 annual leave, 2 days off per week
24/7 accident insurance
At least 14 annual leave, 2 days off per week
Thông tin khác
Ngày Đăng Tuyển
23/02/2023
Cấp Bậc
Trưởng phòng
Ngành Nghề
Hành chánh/Thư ký
, Dịch vụ khách hàng
, Nhà hàng/Khách sạn
Kỹ Năng
Hospitality, Colleague Development, Client Satisfaction, Event Planning, Event Management
Ngôn Ngữ Trình Bày Hồ Sơ
Tiếng Anh
23/02/2023
Cấp Bậc
Trưởng phòng
Ngành Nghề
Hành chánh/Thư ký
, Dịch vụ khách hàng
, Nhà hàng/Khách sạn
Kỹ Năng
Hospitality, Colleague Development, Client Satisfaction, Event Planning, Event Management
Ngôn Ngữ Trình Bày Hồ Sơ
Tiếng Anh
Thông tin chung
- Ngày hết hạn: 25/03/2023
- Thu nhập: Thỏa thuận
Giới thiệu công ty
Xem trang công ty
Công ty NETNAM , Chi nhánh tại Thành Phố Hồ Chí Minh, được thành lập từ 11/1998, là Công ty tiên phong về lĩnh vực Internet ở Việt Nam. Mục tiêu chính của Công ty Chúng tôi là nghiên cứu các ứng dụng Công Nghệ Thông Tin vào đời sống, hỗ trợ người sử dụng bằng những công nghệ tiên tiến nhất. Hiện nay, NETNAM đã trở thành một trong những nhà cung cấp dịch vụ Internet hàng đầu. Với những kinh nghiệm nghiên cứu trong lĩnh vực mạng máy tính, NETNAM luôn mang đến cho bạn những dịch vụ Internet đa dạng và phong phú nhất.
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