About The Role The Technical Sales promotes and sells DKSH Technology's product portfolio
(Medical Devices/ Food Safety)
with the objective of achieving profit margin targets and delivering high levels of customer satisfaction. This role combines technical expertise and commercial acumen to build strong customer relationships, grow market presence, and drive sustainable revenue performance.
What You Will Deliver
Plan and execute market research studies, analyze results, and produce reports and recommendations on product viability, market segments, and target customers to support business opportunity decisions
Gather and consolidate market intelligence including customer feedback and competitor activities to contribute to annual sales forecasting and marketing planning
Develop and localize marketing materials including brochures, leaflets, and newsletters, and support customer engagement through marketing campaigns and product seminars
Drive sales performance by visiting customers, assessing needs, providing technical product advice, developing and negotiating contracts, and concluding sales to achieve revenue and profit margin targets
Monitor payment schedules and propose solutions for outstanding debt management
Prepare complete and accurate technical and commercial tender documents to meet customer requirements and strengthen DKSH's competitive position
Manage the end-to-end delivery process including order confirmation, inspection, customs clearance guidance, pre-installation coordination, and commissioning follow-up
Build and maintain strong customer relationships through regular visits, complaint resolution, warranty issue management, and cross-functional coordination for troubleshooting
Administrative duties and coordination tasks as required
What You Bring
Bachelor's degree in Biochemical Engineering, Chemical Engineering, or a related Technology discipline
Minimum 2 years of experience in technical sales or a related commercial role
Proficiency in computer applications and standard office productivity tools
Good command of English across listening, speaking, reading, and writing
Strong selling, interpersonal, and presentation skills
Basic understanding of foreign trade regulations
Why Join DKSH
At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Technology.
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