Mô tả công việc
Mô tả Công việc
Responsibilities:
Receive & handle Tenant's complaints/requests/feedbacks;
Manage Tenant Experience's hotline and email;
Directly meet and survey on Tenants' needs & requirements to ensure Tenant's satisfaction;
Prepare Building's advisory/guidelines, activities, engagement events for Tenants' information.
Manage Building's access cards;
Prepare paperworks, payments, service agreements;
Prepare reports (daily/weekly/monthly) to Management;
Support Building Management Department in daily Building site checks to ensure cleanliness and detect defects (if any);
Organize, implement events/wellbeing class for Tenants (survey, campaigns, activities);
Collaborate with other local businesses and organizations to offer Tenants' exclusive opportunities and benefits;
Any other duties as assigned by Management from time to time.
Yêu cầu
Yêu Cầu Công Việc
Requirements:
Graduated from Hospitality & Tourism Management, Foreign Languages, Business Administration or a related field;
1-2 years of working experience in Customer Service;
Proficiency in Microsoft Office;
Excellent communication and presentation skills;
Excellent organizational skills;
Professional attitude and appearance;
Ability to be resourceful and proactive when issues arise;
Ability to multi-task, prioritize, and manage time effectively;
Customer orientation and ability to adapt/respond to different types of characters;
Proven work experience as a Receptionist, Front Desk Representative, or similar role.
Quyền lợi
Laptop
Chế độ bảo hiểm
Du Lịch
Phụ cấp
Xe đưa đón
Du lịch nước ngoài
Đồng phục
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Nghỉ phép năm
Thông tin chung
Nơi làm việc
- Level 19, Me Linh Point, 2 Ngo Duc Ke Street, Ben Nghe Ward, District 1, Ho Chi Minh City