F&B Attendant

Service Delivery
Provide attentive, friendly, and timely service to all guests.
Present menus, take orders accurately, and serve food and beverages according to hotel standards.
Ensure proper table setup, cleanliness, and readiness before and during service.
Assist in setting up buffets, events, and special functions as required.
Handle billing procedures accurately using the POS system.
Maintain a high level of product knowledge, including menu items, ingredients, and promotions.
Guest Experience
Welcome guests with a warm, professional attitude.
Identify guest needs and preferences and ensure personalized service.
Respond promptly to guest inquiries, concerns, and special requests.
Report guest feedback and operational issues to supervisors.
Operations & Support
Assist with clearing tables, polishing cutlery, glassware, and chinaware.
Support inventory control and replenishment of supplies.
Follow opening and closing procedures strictly.
Maintain cleanliness of the dining area, service stations, and equipment.
Compliance & Safety
Adhere to hygiene, food safety, and sanitation standards.
Comply with hotel policies, grooming standards, and safety regulations.
Ensure responsible handling of food, beverages, and hotel property.