Mô tả công việc
- Assist with managing the food and beverage operations of the hotel to ensure the achievement of established food and beverage quality and guest service quality standards and departmental revenue and profit goals. Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures
- Guest complaints are handled professionally.
Yêu cầu
* Required Skills
- Commitment: You are dedicated to your work and always intend to perform as best as possible. You do not go home before your tasks are finished or carefully handed over to your colleagues.
- Growth mindset: You believe that you can always improve and develop skills, by facing challenges, learning from mistakes and genuinely listen to feedback.
- Ambition: You are eager to learn more and enthusiastic to continuously improve your knowledge and skills in order to become a real InterContinental connoisseur.
- Pro-active attitude: You are driven by intrinsic motivation and are always one step ahead in doing daily tasks and anticipating guests' needs.
- Knowledgeable: You make sure you have excellent product knowledge and know how to develop the knowledge of your team members.
- Consistency: As a manager you make sure consistent service is provided and quality always meets the standards set by the resort.
- Leadership: You lead the team by example and show them how work needs to be done, while always supporting growth and development.
- Team player: Together with the team you work towards goals and you understand the.
- Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
- Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.
- Problem solving, reasoning, motivating, organizational and training abilities.
- Good writing skills
- Leadership Skills
* Qualifications
- Bachelor's Degree or Diploma in Hotel Management, Food & Beverage, or related field.
* Experience
- 3 years related experience, including supervisory experience, or an equivalent combination of education and experience
Thông tin khác
Loại công việc
Nhân viên toàn thời gian
Cấp bậc
Quản lý / Trưởng phòng
Học vấn
Trung cấp
Kinh nghiệm
2 - 5 năm kinh nghiệm
Giới tính
Bất kỳ
Ngành nghề
Dịch vụ khách hàng
,
Nhà hàng / Dịch vụ ăn uống
Thông tin chung
Nơi làm việc