FABRIC SALES MANAGER

1. Merchandising & Customer Relation Management
Manage and ensure smooth development, sample management, fabric order, order fulfilment that align and meet or even exceed the expectation of customers and achieve sales and revenue's bottom line results
Uphold service quality to maintain client satisfaction
Partner with various parties in resolving any issues arising from sales, merchandising, materials, production, quality, and deliver
2. Development and Sample Management & Materials Arrangement
Work and manage closely with internal teams and customers for all sorts of product development
Understand the customer requirement on sample and ensure a smooth sample approval process to ensure on-time production
Work hand-in-hand with team to ensure the product quality and on-time delivery of fabric for fulfilling the order requirement
3. Team Management and People Development
Manage and drive the team to provide excellent services to the customers and ensure order fulfillment
Regularly evaluate and assess the team's capabilities, technical skills, attitude, knowledge in standard procedures and policies, and provide guidance to them for improvement, enhancing the overall standard of the team
Internal coordinate with R&D to production team to ensure core program migration on track from development to production