Mô tả công việc
Team: Operation Support
Location: Viet Nam / SEA (Remote)
Work Schedule:
Day Shift: Standard Vietnam Time (GMT+7) for core team collaboration.
Night Shift: Expected to operate from a different timezone to cover Vietnam night-time hours.
Key Responsibilities
Account Setup & Management: Create and maintain Meta ad assets (BM, ad accounts, pixels, permissions).
Daily Operations: Monitor account health, spending, and delivery. Ensure accounts are ready for launch and track inventory.
Troubleshooting: Resolve common issues such as account disablements, payment failures, and tracking issues. Coordinate account recovery/replacement.
Data Support: Ensure correct pixel and conversion tracking setup and data sync.
Process: Maintain logs, follow SOPs, and track status via Asana/Google Sheets.
Coordination: Work closely with cross-functional teams to ensure smooth execution.
24/7 Monitoring & Support: Provide continuous account monitoring and timely issue resolution across different time zones to minimize disruptions.
Yêu cầu
Requirements
Must have:
1 - 3 + years in Facebook Ads or account operations.
Familiar with Meta Business Manager, ad structure, and pixel basics
Strong attention to detail and ability to manage multiple accounts.
Strong problem-solving and ability to perform under pressure in a fast-paced environment
Preferred (Nice to have)
Experience in an agency/high-volume environment.
Familiarity with Looker Studio/BigQuery/API.
Understanding of CPA, ROAS, and performance metrics.
Quyền lợi
Opportunity to build and grow within a high-performance in-house team.
High ownership and autonomy in driving strategy and results.
Clear growth pathway toward senior leadership roles.
Competitive compensation aligned with performance and experience.
Thưởng hiệu quả làm việc
Thông tin khác
Thời gian làm việc
Thứ 2 - Thứ 6 (từ 09:00 đến 18:00)
Thứ 2 - Thứ 6 (từ 22:00 đến 06:00)
Thông tin chung
Nơi làm việc
- - Hồ Chí Minh: Phường Hiệp Bình (Thành phố Thủ Đức cũ)