Mô tả công việc
1. Position Summary
We are looking for a highly driven and experienced Key Account Manager (KAM) to lead, manage, and grow Kimberly-Clark's business on Ecommerce Platform. This role is responsible for developing long-term strategic partnerships, delivering sales growth, optimizing profitability, and building brand visibility on one of the most important e-commerce platforms in Vietnam.
The ideal candidate has strong experience in FMCG and/or E-commerce, excellent business acumen, and a proven track record of managing high-growth online channels.
2. Key Responsibilities
Account Management & Business Growth
• Own end-to-end P&L for online platform, ensuring revenue, profitability, and market share targets are met.
• Develop annual Joint Business Plans (JBP) with online platform, covering assortment, pricing, traffic, promotions, and branding.
• Drive daily, weekly, and monthly performance management to achieve GMV targets.
• Identify whitespace opportunities, portfolio gaps, and growth initiatives across all Kimberly-Clark categories.
Campaign, Promotion & Media Planning
• Plan and execute key mega campaigns (e.g., 2.2, 3.3, 4.4, 9.9, 11.11, 12.12).
• Optimize media spending, traffic-driving activities, and platform assets (KOLs, livestreams, visibility banners, search ads).
• Collaborate closely with marketing, supply chain, finance, and e-commerce operations teams to deliver flawless execution.
Operational Excellence
• Work with supply chain teams to ensure healthy stock levels, forecast accuracy, and on-time replenishment.
• Track and optimize platform operations such as delivery, return rate, seller rating, and customer experience metrics.
• Analyze sales data, traffic, conversion, and competitor benchmarking to generate insights and quick actions.
Relationship Management
• Build strong partnerships with Shopee category managers and cross-functional platform teams.
• Lead negotiations on terms, visibility packages, co-funding deals, and commercial agreements.
Yêu cầu
3. Qualifications
- Must-Have:
• 4-5+ years of experience in FMCG and/or E-commerce, preferably managing key accounts or online marketplaces.
• Strong understanding of Shopee ecosystem, e-commerce operations, platform media, and online shopper behavior.
• Proven ability to manage P&L and large promotional budgets.
• Excellent analytical skills with a data-driven mindset.
• Strong negotiation, communication, and relationship-building skills.
• Bachelor's degree in business, Marketing, or related fields.
- Nice-to-Have:
• Experience working in multinational FMCG companies.
• Hands-on experience with Shopee Seller Center, Business Advisor, and ad management tools.
• Ability to work in a fast-paced, highly competitive environment.
4. What We Offer
• Opportunity to manage one of the most strategic e-commerce channels for a global FMCG leader.
• Competitive compensation, incentives, and career growth opportunities.
• Collaborative and high-performance work culture.
Quyền lợi
Thưởng
13th payment
Đào tạo
Training for all employees
Xe đưa đón
Shuttle bus is provided
Thông tin khác
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Thông tin chung
Nơi làm việc
- Etown Central Building, 11, Doan Van Bo Street, Xom Chieu Ward, HCMC
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 10/05/2026
