Fashion Retail - Store Director

To supervise and manage all aspects of the three departments of the store in order to maximize sales,
commercial opportunities and controlling costs to achieve business targets. He/she will have autonomy of the commercial, operational and HR aspects, throughout the store.
Drive Sales
1. Actively drive sales by implementing sales building initiatives across the three departments through
effective analysis of the company commercial reports and visual layout.
2. To drive sales to improve store performance and to support the GM/ DM to keep within budget. To
ensure the profit and productivity goals are met by contributing towards the management of payroll
hours, sales and P&L.
Store Strategy & Procedures
3. Determine the strategy of the store, always striving to maximize sales and Store opportunities.
4. Supervise managers for controlling and managing stock, product rotation, orders and devolutions
alongside the product manager in Spain.'
5. To be well informed about current industry trends and to constantly analyse the competitor's product
and market in order to be able to maximize sales.
6. Manage and maintain the relationship and communication with Product Departments in the Central
Office
People Management
7. Promote participatory management style and ensure a positive working environment exists within
all the departments in the store.
8. Provide input to companywide projects to ensure Zara is able to constantly improve performance.
9. To work with HR in order to create and have actions plans in place for succession in the three
departments.
10. Identifying potential talent for the three departments, also being aware about vacancies and
opportunities in other stores.
Customer Service
11. Ensure a high level of customer service standards are consistently attained in the store in the three
departments.
12. Ensure the store is compliant with all company initiatives.
13. Lead by example to perpetuate the Zara culture.