Field Collection Specialist

Key Responsibilities:
1. Conduct field visits to customers with overdue personal loans to facilitate payment collection.
2. Assess customers' financial situations and negotiate feasible repayment plans.
3. Provide clear information on outstanding debts, penalties, and possible legal consequences.
4. Maintain accurate records of collection activities and update reports regularly.
5. Work closely with internal departments to resolve disputes and ensure compliance with bank policies.
6. Follow up with customers to ensure timely payments and prevent further delinquencies.
7. Adhere to all legal and regulatory guidelines related to debt collection.