Front Desk Agent

Sofitel Saigon Plaza

Địa điểm làm việc: Hồ Chí Minh

Hết hạn: 28/01/2022

Chi tiết công việc
Giới thiệu công ty

Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc liên quan phía dưới

Mô tả công việc

Verify guests' credit, and establish how the guest will pay for the accommodation
Contact housekeeping or maintenance staff when guests report problems
Make and confirm reservations
Issue room keys and escort instructions to bellhops
Keep records of room availability and guests' accounts
Post charges, such as those for rooms, food, liquor, or telephone calls, to ledgers
Compute bills, collect payments, and make change for guests
Record guest comments or complaints, referring customers to managers as necessary - Review accounts and charges with guests during the check out process
Transmit and receive messages, using telephones or telephone switchboards
Advise housekeeping staff when rooms have been vacated and are ready for cleaning
Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment
Deposit guests' valuables in hotel safes or safe-deposit boxes
Arrange tours, taxis, or restaurant reservations for customers

Yêu cầu

At least 1 year experience at the same position in luxury hotels
Good English is a must
Strong dealing, recommendation skills
Problem solving skill, good interpersonal skill
Enthusiastic, careful, team spirit
Ability to glean information
Able to work shift
Knowledge of Opera Hotel

Quyền lợi

Public holidays benefits (New Year, Lunar New Year, Liberation Day, International Labour Day, National Day, King Hung's Death Anniversary)
Annual leave: 12 days per year (+ 11 public holidays mentioned above) - Social insurance (8%), Health insurance (1.5%), Unemployment insurance (1%) paid by the employee/ gross Salary
24/7 Personal Accident Insurance
Parking fee
2 duty meals at Staff Canteen
Uniform covered by the Hotel
Carte Bienvenue

Thông tin khác

Địa điểm làm việc
➢ 17 Lê Duẩn, District 1, Hồ Chí Minh, Việt Nam (Hồ Chí Minh)
Ngành nghề
Lễ Tân (Receptionist)
Tính chất công việc
Toàn thời gian
Yêu cầu về bằng cấp (tối thiểu)
Cao Đẳng
Yêu cầu kinh nghiệm
1 - 2 năm

Thông tin chung

Ngày hết hạn: 28/01/2022
Thu nhập: Thỏa thuận

Giới thiệu công ty Xem trang công ty

The Sofitel Saigon Plaza is located on the historical tree-lined Le Duan Boulevard, next to Notre-Dame Cathedral, the Reunification Palace and the Botanical garden. The hotel is across the street of major international corporate companies and walking distance from the deluxe shopping malls....

Quy mô công ty

Từ 101 - 500 nhân viên

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