General Manager | Managing Director - Vietnam

1. Strategic Planning and Set up operation in timely and cost-effective manner:
• Strong business sense as the basis to conduct situational analysis and geographical targeting exercises to help BOD make the right decisions in a timely manner.
• Set up infrastructure and complete all preliminary works prior operation starts under guidance and support from Head Quarter (HQ), including make the effective connection with external partners in all areas:
- Products: Liaise with factories for product development, product registration and compliance
- Logistics: Liaise with 3PLs for fulfilment and last mile services
- Telephone system and infrastructure companies for call center.
- Incorporation legal matters: Liaise with consultants, law firms to set up business in compliance with the law
- Recruitment: Support HQ in related activities
- Other research related to local marketing and sales online activities, customers and competitor analysis
2. Manage all daily business activities and Budget control
• Taking responsibility for Sales/ Revenue growth and Profitability and other quality targets (product quality and distribution, customer service satisfaction goals)
• Develop/implement and monitor operational plans within budgets to achieve operational KPIs and business results targets while ensuring alignment and linkage between country team and Regional with regards to process and procedure, policy
• Create initiatives for continuous improvement on all KPIs
• Build rapport with partners and agents in the country, handling all issues so that our business run smoothly in daily basis 3. Generate Progress Report
• Produce business performance reports, regulatory compliance reports to submit to superiors in corporate HQ on daily, weekly, monthly basis as requested
• Provide other necessary reports with objective of securing maximum market share and sustainable market growth 4. Employee Management
• Manage local team expectations especially when it comes to necessarily fast changes in operation: Brief the teams about the needs, priorities, KPIs and reasons behind the applied strategy from BOD to meet our business goals
• Involved in staff selection, training development, scheduling, and ongoing professional development of employees
• Planning capacity and build capability of country teams to contextualize and deliver successful KPIs targets • Being a good leader that team can rely on and no afraid to get things done
Working time: Monday - Friday, 9AM - 6PM
Working place: 3rd Floor, Ha Phan Building, 17 - 19 Ton That Tung, Pham Ngu Lao Ward, District 1, Ho Chi Minh City