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Mô tả công việc
Greets scheduled visitors and directs them to appropriate area or person.
Promote awareness of brand image internally and externally.
Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders).
Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events).
Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
Maintains business relationships with clients and provides excellence in customer service.
Coordinate reservation confirmations for special golf bookings, events, and tournament.
Coordinate selling of all services of the integrated resort.
Use sales techniques that maximize revenue while maintaining existing members, returned players.
Works closely with Front Office Manager and Golf Operation Manager to coordinate for VIP players, events or tournament.
Conducts pre-convention meetings involving clients and appropriate operation staff.
Maintain confidentiality of sensitive materials.
Work harmoniously and professionally with co-workers and supervisors.
Perform general office duties to support the Sales and Marketing Department (e.g., filing, sending emails, typing, faxing, and copying).
Must be able to meet the attendance guidelines of the position and adhere to departmental and company policies.
Oversee facility and equipment in the responsible areas to make sure they are in complete working order.
Ensures all activities performed within the department are in accordance with the company's business objectives, and established safety and security standards.
May be required to perform other duties required by management.
Yêu cầu
02 years of working experience required, golf or hospitality industry preferred.
College/ University degree is required.
Proven experience with computers, sales system and business software.
Must present a well-groomed appearance.
Ability to communicate fluently in the primary language of the workplace both verbally and nonverbally. Fluent in English is required.
Strong communication skills, both oral and written. Must be able to prepare effective written reports.
Demonstrated record of superior guest service.
Previous experience in planning of meetings, conventions, and events required.
Knowledge of sales, service, use of facilities and function space required.
Demonstrated strong organizational and time management skills.
Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Excellent decision-making, problem-solving and follow up skills.
Ability to respond to and handle difficult or stressful situations with tact and diplomacy.
Strong understanding and appreciation of the concept of luxury and hospitality.
Thông tin khác
Không giới hạn tuổi
Lương:
Cạnh tranh
Thông tin chung
- Ngày hết hạn: 15/10/2023
- Thu nhập: Cạnh tranh
THE GRAND HO TRAM - Điểm đến nghỉ dưỡng và giải trí hàng đầu châu Á
Được biết đến là một trong những tổ hợp giải trí lớn nhất Việt Nam, The Grand Ho Tram cách Thành phố Hồ Chí Minh khoảng hai tiếng rưỡi di chuyển và bao gồm ba khu nghỉ dưỡng 5 sao: InterContinental® Grand Ho Tram, Holiday Inn Resort Ho Tram Beach và Ixora Ho Tram by Fusion với số lượng phòng nghỉ hơn 1,200 phòng gồm: gần 1,100 phòng Standard và Suite, 164 căn hộ và 46 biệt thự.
Với hơn 17 nhà hàng và quầy bar, 9 hồ bơi, 3 khu ...
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