Grand Service Agent (Korean or Mandarin Speaking)The Grand Ho Tram
Hình thức: Toàn thời gian
Ngày đăng: 11/10/2024
Hạn nộp: 30/11/2024
Mô tả công việc
Mô tả Công việc
Provide excellent guest service in handling high call volume while being proficient in the computerized system.
Accurately take messages for internal and external guests when needed and ensure they get communicated accurately to the right party.
Receive and administer wake up calls in a warm and timely manner.
Maintain education on all property facilities, events, staff updates, and hours of operation and be prepared to answer questions regarding these matters.
Be well versed on city attractions and able to give directions.
Be fluent with a detailed level of knowledge about Ho Tram Strip property product and services and act as an ambassador to the hotel when presenting these to potential and return guests.
Accurate, professional, , friendly and courteous on all guest calls.
Educated and trained on emergency procedures executing them calmly and efficiently.
Handle customer complaints with diplomatic and patient professionalism ensuring their satisfaction and escalating their concerns when you cannot resolve the issue directly.
Provide excellent guest service in handling high call volume while being proficient in the computerized system.
Accurately take messages for internal and external guests when needed and ensure they get communicated accurately to the right party.
Receive and administer wake up calls in a warm and timely manner.
Maintain education on all property facilities, events, staff updates, and hours of operation and be prepared to answer questions regarding these matters.
Be well versed on city attractions and able to give directions.
Be fluent with a detailed level of knowledge about Ho Tram Strip property product and services and act as an ambassador to the hotel when presenting these to potential and return guests.
Accurate, professional, , friendly and courteous on all guest calls.
Educated and trained on emergency procedures executing them calmly and efficiently.
Handle customer complaints with diplomatic and patient professionalism ensuring their satisfaction and escalating their concerns when you cannot resolve the issue directly.
Provide excellent guest service in handling high call volume while being proficient in the computerized system.
Accurately take messages for internal and external guests when needed and ensure they get communicated accurately to the right party.
Receive and administer wake up calls in a warm and timely manner.
Maintain education on all property facilities, events, staff updates, and hours of operation and be prepared to answer questions regarding these matters.
Be well versed on city attractions and able to give directions.
Be fluent with a detailed level of knowledge about Ho Tram Strip property product and services and act as an ambassador to the hotel when presenting these to potential and return guests.
Accurate, professional, , friendly and courteous on all guest calls.
Educated and trained on emergency procedures executing them calmly and efficiently.
Handle customer complaints with diplomatic and patient professionalism ensuring their satisfaction and escalating their concerns when you cannot resolve the issue directly.
Provide excellent guest service in handling high call volume while being proficient in the computerized system.
Accurately take messages for internal and external guests when needed and ensure they get communicated accurately to the right party.
Receive and administer wake up calls in a warm and timely manner.
Maintain education on all property facilities, events, staff updates, and hours of operation and be prepared to answer questions regarding these matters.
Be well versed on city attractions and able to give directions.
Be fluent with a detailed level of knowledge about Ho Tram Strip property product and services and act as an ambassador to the hotel when presenting these to potential and return guests.
Accurate, professional, , friendly and courteous on all guest calls.
Educated and trained on emergency procedures executing them calmly and efficiently.
Handle customer complaints with diplomatic and patient professionalism ensuring their satisfaction and escalating their concerns when you cannot resolve the issue directly.
Yêu cầu
Yêu Cầu Công Việc
One year working experience is preferred.
Vocational School Certificate is preferred.
Microsoft Office knowledge is preferred.
Must present a well-groomed appearance.
Ability to communicate fluently in the primary language of the workplace both verbally and nonverbally.Fluent in English is encouraged.
Exceptional and professional communication skills, both oral and written.
Organized, can multi-task, good problem solving skills and detail-oriented.
One year working experience is preferred.
Vocational School Certificate is preferred.
Microsoft Office knowledge is preferred.
Must present a well-groomed appearance.
Ability to communicate fluently in the primary language of the workplace both verbally and nonverbally.Fluent in English is encouraged.
Exceptional and professional communication skills, both oral and written.
Organized, can multi-task, good problem solving skills and detail-oriented.
Quyền lợi
Chế độ bảo hiểm
Xe đưa đón
Đồng phục
Chăm sóc sức khỏe
Đào tạo
Nghỉ phép năm
Xe đưa đón
Đồng phục
Chăm sóc sức khỏe
Đào tạo
Nghỉ phép năm
Thông tin khác
Bằng cấp:
Cao đẳng
Độ tuổi:
Không giới hạn tuổi
Lương:
Cạnh tranh
Cao đẳng
Độ tuổi:
Không giới hạn tuổi
Lương:
Cạnh tranh
Giới thiệu công ty
Việc làm tương tự
Grand Service Agent (Korean/Chinese Speaking)
The Grand Ho Tram
Cạnh tranh
Bà Rịa - Vũng Tàu
30/11/2024
Vị trí Grand Service Agent (Korean or Mandarin Speaking) do công ty The Grand Ho Tram tuyển dụng tại Bà Rịa - Vũng Tàu, Joboko tự động tổng hợp mức lương Cạnh tranh, tìm thêm việc làm về Grand Service Agent (Korean or Mandarin Speaking) hoặc công ty The Grand Ho Tram ở các link phía trên
Giới thiệu công ty