Mô tả công việc
Deliver personalized guest service in line with Six Senses' vision, values, and brand standards, with a focus on Japanese-speaking guests.
Coordinate guest arrivals, departures, transfers, and warm welcome arrangements.
Handle guest requests, reservations, activities, and in-villa dining arrangements efficiently.
Maintain accurate guest profiles, preferences, and service records in the system.
Coordinate closely with internal departments to ensure seamless guest experiences.
Assist with spa bookings, billing, luggage handling, and valet services.
Proactively collect guest feedback, resolve concerns professionally, and ensure high guest satisfaction.
Maintain excellent grooming, service quality, and professional standards at all times.
Yêu cầu
Completed High School education is required.
Hospitality degree from a recognized hospitality school preferred
One year of experience in a similar role in a high end resort.
Advanced Opera PMS system and POS.
Knowledge of Front Office Department procedures.
Good command over written and spoken English & Korean.
Willingness to learn new skills and work hard.
Ability to work under pressure.
Dealing with high end guests.
Flexible working hours with extra hours requires.
Quyền lợi
100% salary during the probation period (2 months).
Monthly allowance: VND 2,400,000.
Competitive Service Charge.
Seniority bonus after every 12 months of service.
Attractive year-end and Lunar New Year bonuses.
Social Insurance contribution based on 100% of salary.
24/7 personal accident insurance from the first working day.
Annual home leave air ticket support.
Relocation allowance.
Staff accommodation provided.
Uniforms and laundry service provided.
Staff meals and transportation provided.
Global training opportunities and career development with Six Senses & IHG.
Thông tin khác
Số lượng
1
Nơi làm việc
Huyện Côn Đảo - Bà Rịa - Vũng Tàu
Giờ làm việc
Làm theo ca
Loại hình
Khách sạn/ Khu căn hộ
Resort/ Khu Du lịch
Nhà hàng/ Bar/ Pub
Ngành nghề
Tiền sảnh
Vị trí
Nhân viên
Cập nhật
23/[protected info]
Thông tin chung
Nơi làm việc
- Nơi làm việc
- Huyện Côn Đảo - Bà Rịa - Vũng Tàu