Guest Experience Officer

Melia Hanoi Hotel

Địa điểm làm việc: Đà Nẵng

Hết hạn: 11/05/2024

Chi tiết công việc
Giới thiệu công ty

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english hospitality

Mô tả công việc

your main mission will be ensuring to provide an excellent customer experiences through the resort product, Meliá concepts, and services.
You will create unforgettable experiences for our guests. You will also be responsible for promoting the continual improvement of quality results, standardization and customer services, thus contributing to the economic and quality results in Meliá Danang Beach Resort.

Yêu cầu

Proficiency in English, speaking in Korean is plus point;
Minimum 2 years working experience in the same position in Meliá Hotels International or other international Hotels/Resorts
University diploma / Degree in Hospitality Management, Tourism, Business Administration or relevant fields.
Good knowledge of the office package.
Knowledge of Customer experience tools will be highly valued.
Strategic vision, quality and professionalism, proactivity for excellence, strong communication and influence, analytical thinking, service orientation and teamwork.

Quyền lợi

Competitive salary offered
Opportunities to access to a career advancement with one of the world leading hotel group.
Annual company outing trip.
Year-End services bonus & 13th salary bonus.
Monthly services charge, Insurance & annual leaves benefits.