Guest Relation OfficerWyndham Garden Ha Noi
Nơi làm việc: Hà Nội
Ngành nghề: Quản lý điều hành, Hành chính - Văn phòng, Lễ Tân
Thu nhập: Thỏa thuận
Hình thức: Toàn thời gian
Ngày đăng: 26/07/2024
Hạn nộp: 20/09/2024
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Mô tả công việc
POSITION SUMMARY:
Responsible for establishing and maintaining mutual understanding and goodwill between VIP guests and management.
RESPONSIBILITIES:
- Plan and co-ordinate the provision of friendly, efficient services to VIP guests
- Schedule activities for VIP guests
- Plan and co-ordinate all promotional activities targeting key clients.
- Trace relevant statistics about key clientele.
- Co-ordinate and supervise all activities for VIP guests.
- Assist with check-ins/check-outs of VIP clients.
- Greet VIP Guests upon arrival.
- Cover guest relations desk.
- Assist VIP guests with airline bookings and reconfirmation's.
- Assist all departments in being receptive to the needs of VIP guests.
- Attend recreation activities when necessary.
- Plan and conduct VIP group and function rundown meetings.
- Assist in any other duties when required by the Guest Relations Manager.
- Assist with translations (information; guest directory; menus etc.) as required.
- Provide feedback from VIP Guests to Front Office Manager for action.
Responsible for establishing and maintaining mutual understanding and goodwill between VIP guests and management.
RESPONSIBILITIES:
- Plan and co-ordinate the provision of friendly, efficient services to VIP guests
- Schedule activities for VIP guests
- Plan and co-ordinate all promotional activities targeting key clients.
- Trace relevant statistics about key clientele.
- Co-ordinate and supervise all activities for VIP guests.
- Assist with check-ins/check-outs of VIP clients.
- Greet VIP Guests upon arrival.
- Cover guest relations desk.
- Assist VIP guests with airline bookings and reconfirmation's.
- Assist all departments in being receptive to the needs of VIP guests.
- Attend recreation activities when necessary.
- Plan and conduct VIP group and function rundown meetings.
- Assist in any other duties when required by the Guest Relations Manager.
- Assist with translations (information; guest directory; menus etc.) as required.
- Provide feedback from VIP Guests to Front Office Manager for action.
Yêu cầu
ABILITIES / KEY COMPETENCIES / SKILLS:
- Good communication skills.
- Good writing skills.
- Good Interpersonal Skills.
- Proficient in the use of Microsoft Office and Front Office System.
- Problem solving and organizational abilities.
- Fluent in English.
- Second foreign language is preferred.
EDUCATION / CERTIFICATES / EXPERIENCE:
- Diploma or Vocational Certification in Hotel Management, Business Administration, English or related field.
- 1 years experiences in front office / guest services or related discipline including supervisory experience, or an equivalent combination of education and experience.
- Good communication skills.
- Good writing skills.
- Good Interpersonal Skills.
- Proficient in the use of Microsoft Office and Front Office System.
- Problem solving and organizational abilities.
- Fluent in English.
- Second foreign language is preferred.
EDUCATION / CERTIFICATES / EXPERIENCE:
- Diploma or Vocational Certification in Hotel Management, Business Administration, English or related field.
- 1 years experiences in front office / guest services or related discipline including supervisory experience, or an equivalent combination of education and experience.
Quyền lợi
- Competitive Benefit
- Salary: Negotiate
- Salary: Negotiate
Giới thiệu công ty
Wyndham Garden Ha Noi việc làm
HH01, đường Tố Hữu, Vạn Phúc, Hà Đông, Hà Nội
Quy mô: Từ 101 - 500 nhân viên
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Vị trí Guest Relation Officer do công ty Wyndham Garden Ha Noi tuyển dụng tại Hà Nội, Joboko tự động tổng hợp mức lương Thỏa thuận, tìm thêm việc làm về Guest Relation Officer hoặc công ty Wyndham Garden Ha Noi ở các link phía trên
Giới thiệu công ty
Wyndham Garden Ha Noi việc làm
HH01, đường Tố Hữu, Vạn Phúc, Hà Đông, Hà Nội
Quy mô: Từ 101 - 500 nhân viên