[Ha Noi] Banking Internship (Social Media / Branch Support)

1. Branch Document Support (Starlake Branch)
- Support customer service tasks, including guiding customers with basic banking procedures, issuing queue numbers, and answering simple inquiries.
- Assist branch operations, such as document sorting, data entry, printing/scanning forms, and preparing daily transaction files.
- Coordinate with tellers and RM, helping check application completeness, update customer information, and follow up simple requests.
2. Strategic & Planning Division (Head Office)
Support content creation and digital marketing on SNS platforms
Main tasks include:
- Planning and developing content calendars
- Filming and editing short-form videos
- Scheduling and publishing posts on SNS platforms
- Supporting monitoring engagement metrics and generating basic reports
- Assisting with market research and trend analysis
3. Retail Marketing Intern (Retail Marketing Division - Head Office)
- Assist in producing and editing promotional videos, recap clips, and digital content for marketing campaigns.
- Support content creation for social media channels (digital campaigns...).
- Coordinate with team members to develop creative ideas and visual concepts for marketing activities.
- Support daily tasks of the Marketing Team, including documentation, reporting, and basic operational support.