[HCM] Account Supervisor

COMPANY INTRODUCING:
The A List is more than just a company; we're a vibrant ecosystem shaping the future of digital marketing. Our passion for "beyond the A" services drives us to connect businesses with top-tier influencers and create unforgettable experiences. As a leader in KOL management, content creation, and affiliate marketing, we offer a fast-paced and rewarding environment where your ideas will be valued.
The A List believe that everyone has something valuable, and we encourage our team members to share their ideas and take initiative. If you're active, appreciative, action-oriented, attitude-valued or aligned, we invite you to be part of our team and help us continue to redefine the future of influencer marketing.
To learn more, visit our website and follow us on Facebook.
JOB RESPONSIBILITIES:
Build up customer relationships
Develop and maintain sustainable long-term customer relationships
Identify new business opportunities, and expand potential markets to ensure KPIs and increase sales.
Project implementation, Payment & Contract Management:
Forecast industry trends to devise effective marketing strategies for customers and better understanding their operations
Collaborate with internal teams to control quality standards.
Exchange information and answer customer requests, ensure progress, and deliver quality jobs to meet their needs.
Monitor and moderate balance sheets, and evaluate results at each stage to ensure smooth cash flow for each project.
Assist in resolving challenge and complicate customer requests or critical situations as needed
Ensure contracts with strict agreements to maximize profits
Collaborate with the Admin and Accounting departments to verify data and customer records, and debt collection support
Training
Develop Training and Developing documents/curriculum related to key skills and expertise.
Conducting staff training programs within the team
Checking and evaluating personal capacity
Report
Provide regular/unscheduled progress reports to Line Manager and BOD, as well as stakeholders inside and outside the business.
JOB REQUIREMENTS:
Education: Graduated from University/College with majors in Marketing, Business Administration, Commerce, Communications...
Handling pressure and good presentation skills.
Teamwork, independent work
Experience: Having at least 1 years of experience in an AS position, 3 - 4 years in Account Management, along with possessing relationships with KOLs and Influencers, is a plus..
Skills & Knowledge:
Market Analysis & Research;
Customer experience understanding, customer consulting, negotiation, problem solving
Planning, project's cash flow management
Have basic understanding of finance, human resources, etc.
Personality:
Strong leadership skills
Handling pressure and good presentation skills.
Teamwork, independent work
Good English skills.
BENEFITS:
Competitive Salary + 13th Salary + KPI Bonus
12 days of Annual Leave, 01 day of Birthday Leave + 01 WFH day per month. For Management level: 5 days of Recovery Leave
Employee Benefit: Social insurance, Premium health insurance (Bao Viet)
Company Activities: Company trip, teambuilding, YEP + L&D Activities
Occasion-based offerings: Birthday, wedding, maternity, ...
Annual Performance appraisals and promotion
Other benefits according to regulations
A dynamic, creative, and challenging work environment
Opportunities for professional and personal development
LOCATION & WORKING HOUR:
Working Hour: Monday - Friday, 9AM - 6PM
Location: A Plus Building, 230/18 Pasteur, Vo Thi Sau, D.3