[HCM] Cargo Sales Executive

Mô tả Công việc
Coordinate with Cargo Manager for overall managing on allocation, space allocated to agents (GCAs & Local), guidance on space utilization & flight load planning
Sales activities (both outdoor & indoor) to agents for cargo to fill up flights.
Close working with Cargo Manager for proper Pricing scheme to ensure Revenue & Profit are achieved.
Monitor space availability ex hub for sales orientation.
Support Cargo Manager in market rate update/competition trend/feedback by customer in terms of pricing.
Provide an excellent customer experience throughout all steps of a shipment, from pre-sale to after-sale.
Ensures customers are: providing information on the status of a shipment, proactively advising customers in case of irregularities, and starting the tracing process;
Responsible for accurate invoicing by matching the bookings to the correct rates and conditions, and deal with customer rate disputes.
Take care of services to limit missing/damaged/delayed so that the freight arrives destination as scheduled
Respond all involved requirements to the customers in case of delay/missing/damaged/ no information ...
Advise and Instruct the customers all regulations and requirements from Head Office to avoid the problems
Take care the key and new customer accounts and Often proactively interact with the customers
Making the weekly/monthly report as required.
Coordinate with Cargo Manager for overall managing on allocation, space allocated to agents (GCAs & Local), guidance on space utilization & flight load planning
Sales activities (both outdoor & indoor) to agents for cargo to fill up flights.
Close working with Cargo Manager for proper Pricing scheme to ensure Revenue & Profit are achieved.
Monitor space availability ex hub for sales orientation.
Support Cargo Manager in market rate update/competition trend/feedback by customer in terms of pricing.
Provide an excellent customer experience throughout all steps of a shipment, from pre-sale to after-sale.
Ensures customers are: providing information on the status of a shipment, proactively advising customers in case of irregularities, and starting the tracing process;
Responsible for accurate invoicing by matching the bookings to the correct rates and conditions, and deal with customer rate disputes.
Take care of services to limit missing/damaged/delayed so that the freight arrives destination as scheduled
Respond all involved requirements to the customers in case of delay/missing/damaged/ no information ...
Advise and Instruct the customers all regulations and requirements from Head Office to avoid the problems
Take care the key and new customer accounts and Often proactively interact with the customers
Making the weekly/monthly report as required.