[HCM] Customer Engagement Executive (TCR)
Công ty Cổ Phần Timo Việt Nam - Ngân Hàng Số TIMO
Địa điểm làm việc: Hồ Chí Minh
Hết hạn: 25/03/2023
- Chi tiết công việc
- Giới thiệu công ty
Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc liên quan phía dưới
Mô tả công việc
RESPONSIBILITIES
Field visit and meet customers to fulfill Customer Identity Verification process for Account Opening and Card Issuance.
Manage customer portfolio and ensure delivery of high-quality products/services to clients and increase revenue for the company.
Self-develop and implement action plans to improve company-client relationship.
Collaborate with other departments or banking partners to ensure active implementation of client relationship objectives.
Develop customer portfolio following the assigned target from company or line manager.
Proceed all after sales service such as: Hand-over cards / PIN/ Documents to customers if all requirements are met.
Instruct customers to use The Company's digital channels and products.
Answer simple enquiries of customers or escalate to higher support levels, if any.
Arrange appointments for registered customers to meet RO for debit card receiving.
Consult Timo Visa Credit card qualification criteria for customers to apply.
Conduct survey campaigns to define customers' satisfaction and comments, and advise customers on product features, technical instruction, and privilege programs (if any).
Responsible for performing a full range of customer service-oriented telephone and other communication channels such as Facebook, Zalo...
Ensure adherence to the defined operational process, AML & KYC guidelines, code of conduct & rules of The Company.
Participate in developing processes and regulations related to assigned projects.
REQUIREMENTS
Be careful, hard-working, trustworthy and disciplined.
Has interpersonal skills.
High sense of responsibility and service excellence.
Be able to speak with clarity and precision in order to explain thoroughly to customers.
Be able to work independently or collaborate with teams to solve diverse customer inquiries and issues.
Has an appropriate appearance and courtesy manner.
Be able to communicate in English is a plus.
Have experience in the service sector (hotels, banking, insurance, finance).
Be excited about working on a start-up project under high pressure and productivity achievement.
BENEFITS
Our deliverable is a leading software that is changing the way people do banking. You will be proud of your work, and you will share with everybody that you helped to build Timo.
You'll be joining a team of experts who are technically savvy, creative, and who share the intention of reinventing banking in Vietnam. You work closely with international architects and front-end consultants, product managers, and designers to develop the system. You will learn a lot from them.
Company Benefits:
Premium health care insurance
Competitive salary and learning culture
Other benefits as per stated in Vietnamese Labor Law
Field visit and meet customers to fulfill Customer Identity Verification process for Account Opening and Card Issuance.
Manage customer portfolio and ensure delivery of high-quality products/services to clients and increase revenue for the company.
Self-develop and implement action plans to improve company-client relationship.
Collaborate with other departments or banking partners to ensure active implementation of client relationship objectives.
Develop customer portfolio following the assigned target from company or line manager.
Proceed all after sales service such as: Hand-over cards / PIN/ Documents to customers if all requirements are met.
Instruct customers to use The Company's digital channels and products.
Answer simple enquiries of customers or escalate to higher support levels, if any.
Arrange appointments for registered customers to meet RO for debit card receiving.
Consult Timo Visa Credit card qualification criteria for customers to apply.
Conduct survey campaigns to define customers' satisfaction and comments, and advise customers on product features, technical instruction, and privilege programs (if any).
Responsible for performing a full range of customer service-oriented telephone and other communication channels such as Facebook, Zalo...
Ensure adherence to the defined operational process, AML & KYC guidelines, code of conduct & rules of The Company.
Participate in developing processes and regulations related to assigned projects.
REQUIREMENTS
Be careful, hard-working, trustworthy and disciplined.
Has interpersonal skills.
High sense of responsibility and service excellence.
Be able to speak with clarity and precision in order to explain thoroughly to customers.
Be able to work independently or collaborate with teams to solve diverse customer inquiries and issues.
Has an appropriate appearance and courtesy manner.
Be able to communicate in English is a plus.
Have experience in the service sector (hotels, banking, insurance, finance).
Be excited about working on a start-up project under high pressure and productivity achievement.
BENEFITS
Our deliverable is a leading software that is changing the way people do banking. You will be proud of your work, and you will share with everybody that you helped to build Timo.
You'll be joining a team of experts who are technically savvy, creative, and who share the intention of reinventing banking in Vietnam. You work closely with international architects and front-end consultants, product managers, and designers to develop the system. You will learn a lot from them.
Company Benefits:
Premium health care insurance
Competitive salary and learning culture
Other benefits as per stated in Vietnamese Labor Law
Thông tin khác
Thông tin cơ bản
Địa điểm: Quận 3, Hồ Chí Minh
Mức lương: Cạnh tranh
Hạn nộp hồ sơ: 25-03-2023
Chức vụ: Nhân Viên
Hình thức: FULL_TIME
Kinh nghiệm: Đang cập nhật
Số lượng: Đang Cập Nhật
Trình độ: Đang cập nhật
Địa điểm: Quận 3, Hồ Chí Minh
Mức lương: Cạnh tranh
Hạn nộp hồ sơ: 25-03-2023
Chức vụ: Nhân Viên
Hình thức: FULL_TIME
Kinh nghiệm: Đang cập nhật
Số lượng: Đang Cập Nhật
Trình độ: Đang cập nhật
Thông tin chung
- Ngày hết hạn: 25/03/2023
- Thu nhập: Thỏa thuận
Giới thiệu công ty
Xem trang công ty
At Timo, we focus on building a simple and convenient banking experience for our valued customers. With one Timo app, customers can leave their banking worries behind and enjoy life to the fullest.
Timo is the newest entrant to the Financial scene as a digital bank that aims to help customers on their journey to financial freedom. In partnership with Viet Capital Bank, Timo promises a private banking experience one would expect from other banks, but without the hassle of maintaining a huge balance.
Understanding the advantages of digital channels as well as the importance of smartphones in today's world, the experience that Timo brings is "banking-on-the-go" that allows customers to manage, grow and access their funds anywhere, anytime.
Timo is the newest entrant to the Financial scene as a digital bank that aims to help customers on their journey to financial freedom. In partnership with Viet Capital Bank, Timo promises a private banking experience one would expect from other banks, but without the hassle of maintaining a huge balance.
Understanding the advantages of digital channels as well as the importance of smartphones in today's world, the experience that Timo brings is "banking-on-the-go" that allows customers to manage, grow and access their funds anywhere, anytime.
Quy mô công ty
Từ 101 - 500 nhân viên
Việc làm tương tự
Công ty Cổ Phần Giao Hàng Tiết Kiệm - GHTK
Từ 7 triệu - 15 triệu VND
30/10/2024
Hà Nội, Hồ Chí Minh, Hải Phòng, Vĩnh Phúc
Công ty cổ phần MISA
Từ 25.000.000 VND đến 30.000.000 VND
04/11/2024
Hà Nội, Hồ Chí Minh
Công ty Cổ Phần Giao Dịch Hàng Hóa Gia Cát Lợi
15.000.000vnđ - 20.000.000vnđ
11/10/2024
Hà Nội, Hồ Chí Minh, Bình Dương
Công ty Cổ phần Tập đoàn Sen Group
Lương cơ bản 6.000.000 - 18.000.000 + % Hoa Hồng + Thưởng
18/10/2024
Hồ Chí Minh
CÔNG TY TNHH MTV TM DV DU LỊCH TÂN HƯNG THÁI
9 - 15 triệu VNĐ
31/10/2024
Hồ Chí Minh
Công Ty TNHH Nha Khoa Kim Dung Dr Tú
6 - 12 triệu VNĐ
02/11/2024
Hồ Chí Minh, Đồng Nai, Vĩnh Long
Công Ty TNHH Một Thành Viên An Phát Cường Thịnh
7 - 12 Triệu VND
17/10/2024
Hồ Chí Minh
Công ty TNHH Tổng Đại lý Bảo hiểm An Phúc Việt
7 - 10 triệu
02/11/2024
Hồ Chí Minh, Vĩnh Long
CÔNG TY TNHH TIẾP VẬN THỰC (REAL LOGISTICS)
10 - 15 triệu VNĐ
04/11/2024
Hồ Chí Minh
hỗ trợ doanh nghiệp
Giải thưởng
của chúng tôi
Top 3
Nền tảng số tiêu biểu của Bộ
TT&TT 2022.
Top 15
Startup Việt xuất sắc 2019 do VNExpress tổ chức.
Top 10
Doanh nghiệp khởi nghiệp sáng tạo Việt Nam - Hội đồng tư vấn kinh doanh ASEAN bình chọn.
Giải Đồng
Sản phẩm công nghệ số Make In Viet Nam 2023.