[hcm] IT Support Engineer (overseas)

3+ years of experience in an IT operations or systems administration role Strong knowledge of Windows and Linux operating systems, as well as virtualization technologies (e.g., VMware, Hyper-V) Experience with server hardware, storage systems, and networking equipment Familiarity with scripting languages (e.g., PowerShell, Bash) and automation tools Understanding of IT security principles and best practices Excellent troubleshooting and problem-solving skills Strong written and verbal communication skills Ability to work in a fast-paced, multicultural environment Willingness to work shifts, including nights and weekends as required Preferred Qualifications: Experience working in a global or multinational IT environment Knowledge of ITIL processes and service management frameworks Familiarity with cloud technologies (e.g., Azure, AWS)