Who we are
Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.
At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve.
With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.
Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.
What we offer
This is an exciting career opportunity in an international, challenging business setting known for diversity and being a high paced environment. You will get to focus on creating valuable relations with current and new customers and work with highly professional teams in an environment where you will be valued, recognized and well rewarded.
You will work with amazing and diverse colleagues with a deep sense of commitment to live Our Values and together, go all the way for our customers, society and for each other.
Key Responsibilities
Proper co-ordination with Customers, Customer Service teams (SCM, Ocean, 4PL), Warehouse for stuffing plan and/to arrange services on scheduled, for timely collection and dispatch of shipments.
Handling daily operations for current/new account after closed win.
Proactively attend all the inquiries from Customers, CS teams and Subcontractors, well communication with related parties in case of exceptions.
Preparing SOPs & IOPs in collaboration with Customer, Sale, Procurement, and Products.
Able to take ownership of the issues and perform problem resolution to the customer's satisfaction.
Ensuring compliance to internal & external audit controls; process efficiency and delivering operational KPIs.
Drive operational excellence through KPI measurement and analysis.
Able to work independently with the limit supervision from higher level.
Enhance productivity & performance with initiatives in operation.
Actively contribute initiatives to support process improvements.
Take every opportunity to expand on services in scope of solution design and new
business development.
Carry out ad-hoc tasks assigned by Team Manager.
Working at on-site (required by each project - if any)
Carry out ad-hoc tasks assigned by Team Manager.
Critical Competencies
Fresh graduate or final-year student, major in Logistics Management/Supply Chain Management or similar major
Strong interest in Import - Export Operation, especially in Trucking & Customs Operation Services
Must commit full-time (at least 40 hours per week) on-site working during internship period
Profound knowledge in customs formalities operations & transportation handling: container pick up/drop off, data entry in VNACCS, customs liquidation, HS code classification, price's evaluation
Certificate of CHB / Custom Clearance experience is a big plus
Language proficiency: native Vietnamese level, fluent English level
Hard and smart working, diligent, fast learning, good critical thinking, multi-tasking ability.
Can-do and willing-to-do attitude.
Good communication skills and people skills.
Discipline and good interpersonal skill.
Good skills of computer (Excel advance, Power-point).
Self - directed, displays initiative and can work independently to focus on results.
#LI-DNI
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
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