WHAT YOU WILL DO
1. Scope and Responsibilities:
***Requirement Elicitation and Analysis:
- Conduct interviews, workshops, and meetings with stakeholders to gather and clarify business requirements.
- Analyze and document business processes, workflows, and system interactions to understand current state and identify improvement opportunities.
- Use various techniques such as use case modeling, process modeling, and data modeling to capture and define requirements.
***Requirement Documentation and Management:
- Document business requirements in a clear, concise, and structured manner using tools like use cases, user stories, requirement specifications, and acceptance criteria.
- Manage and prioritize requirements using requirement management tools, ensuring traceability and alignment with project objectives.
- Collaborate with stakeholders to review and validate requirements, incorporating feedback and updates as necessary.
***Communication and Collaboration:
- Serve as a liaison between business stakeholders and IT teams, facilitating communication and ensuring mutual understanding.
- Translate business needs into technical requirements and specifications, effectively communicating complex concepts to both technical and non-technical audiences.
- Work closely with project managers, developers, testers, and other stakeholders to ensure alignment of goals, priorities, and expectations.
***Solution Design and Validation:
- Participate in solution design sessions, providing input based on a deep understanding of business requirements and constraints.
- Validate proposed solutions against business needs, ensuring they address the root causes of business problems and deliver expected benefits.
- Collaborate with architects and technical leads to ensure solutions are scalable, maintainable, and aligned with enterprise architecture standards.
***Testing and Quality Assurance:
- Define test scenarios and acceptance criteria based on business requirements and user stories.
- Support testing efforts by reviewing test cases, participating in testing activities, and triaging defects.
- Conduct user acceptance testing (UAT) with business stakeholders, ensuring solutions meet their needs and expectations.
***Training and Support:
- Develop training materials and deliver training sessions to end-users on new systems, processes, and functionalities.
- Provide ongoing support to end-users, answering questions, troubleshooting issues, and facilitating resolution.
***Continuous Improvement:
- Monitor and evaluate the effectiveness of implemented solutions, gathering feedback and identifying areas for improvement.
- Proactively identify opportunities to streamline processes, enhance system capabilities, and drive innovation.
- Stay abreast of industry trends, best practices, and emerging technologies relevant to business analysis and IT.
2. Daily Activities:
- Conduct stakeholder meetings to discuss project status, gather requirements, and address concerns.
- Analyze and refine business requirements, documenting them in requirement management tools.
- Collaborate with development teams to clarify requirements, provide context, and resolve issues.
- Review and provide feedback on design documents, user interface mockups, and technical specifications.
- Participate in Agile ceremonies such as sprint planning, daily stand-ups, and sprint reviews.
- Assist with user story grooming, ensuring stories are well-defined, estimated, and ready for development.
- Coordinate and conduct UAT sessions with business stakeholders, capturing feedback and validating solutions.
- Develop and deliver training sessions or materials for end-users on new features or systems.
- Document lessons learned, best practices, and insights gained from project experiences.
- Engage in professional development activities such as training courses, workshops, or networking events to enhance skills and knowledge.
3. Outputs:
***Requirements Documentation:
- Requirement Specifications: Detailed documents outlining functional and non-functional requirements, including use cases, user stories, business rules, and acceptance criteria.
- Requirement Traceability Matrix: Matrix linking requirements to business objectives, system components, test cases, and other related artifacts.
- Data Models: Diagrams illustrating the structure, relationships, and attributes of data entities within the system.
- Process Models: Diagrams depicting current and future state business processes, workflows, and interactions.
***Communication Artifacts:
- Stakeholder Communication Plan: Plan outlining communication strategies, channels, frequency, and key messages for engaging with stakeholders throughout the project lifecycle.
- Meeting Minutes: Summaries of discussions, decisions, and action items from stakeholder meetings, workshops, and requirement elicitation sessions.
- Presentation Materials: Slides and visuals used to communicate project updates, requirements, and recommendations to stakeholders and project teams.
***Solution Design Artifacts:
- Solution Architecture Documents: High-level and detailed descriptions of the proposed system architecture, components, interfaces, and technologies.
- User Interface Mockups: Wireframes, prototypes, or design mockups illustrating the layout, navigation, and functionality of user interfaces.
- Integration Specifications: Specifications outlining how different system components and third-party systems will integrate and exchange data.
***Testing and Quality Assurance Artifacts:
- Test Plans: Documents outlining the approach, scope, resources, and schedule for testing activities, including unit testing, integration testing, and user acceptance testing.
- Test Cases: Detailed scripts or scenarios describing steps to be executed during testing, along with expected results and pass/fail criteria.
- Defect Reports: Documentation of identified defects, including descriptions, severity, steps to reproduce, and resolution status.
***Training and Support Materials:
- Training Guides: Manuals, tutorials, or user guides providing step-by-step instructions for using the system or specific features.
- Training Presentations: Slides or materials used during training sessions to educate end-users on system functionality, best practices, and tips.
- FAQ Documents: Frequently asked questions and answers addressing common queries and issues related to the system.
***Documentation and Knowledge Sharing:
- Lessons Learned Reports: Summaries of project successes, challenges, and key takeaways to inform future projects and improve processes.
- Best Practice Guides: Documents outlining recommended approaches, techniques, and tools for conducting business analysis and project management.
- Knowledge Base Articles: Articles or wiki entries documenting system features, configurations, troubleshooting steps, and tips for system administrators and end-users.
ARE YOU A FIT?
- 2-3+ years of experience in roles related to digital product management, development, or ownership, with a focus on user experience design, wireframing, or the prototyping of digital products.
- Good analytical skills to interpret data and problem solving skills to address business challenges and attention to detail to ensure accuracy in analysis.
- Excel in documentation and time management, experience in organizing, prioritizing and managing simultaneous projects.
- Fluent verbal and writing communication skills in English with the ability to collaborate with stakeholders.
- High adaptability skills with empathy and emotional intelligence, an excellent team player and hard worker.
JOIN US, LET'S SEE WHAT WE CAN OFFER
- Competitive salary & allowances
- 13th month salary
- 12 annual leave days
- 24/7 accident insurance
- Internal discount (-50%) for brands of Pizza 4P's, Ippudo, About Life Coffee, etc