Host (Kinh Nghiệm Casino hoặc Khách Sạn/resort)

• Meet, greet and assist all guests enthusiastically and in any way possible.
• Work at the Club Desk and on the Gaming floor to assist guests with enquiries and to advise and sell marketing promotions
• At the Club Desk:
- Sign up to The Rewards for players
- Perform point redemptions
- Assist guests with promotional redemptions and the issue other promotion benefit if necessary
• On the Slots Gaming Floor:
- Look for non-carded play; approach and explain the requirement for a card for Bonus point collection; ask to join "The Rewards" Club program; explain the benefits.
- Provide training and assistance to guests explaining how to play Slots Machine Games and METG games, how to win jackpots, how to use Rewards Club Cards.
- Offer and arrange complimentary item/goodies for guests
• Must continually strive to outperform and exceed guest expectations, be customer focused and possess a genuine devotion to assisting people.
• Be a 'wealth of information', aware of current and future gaming promotions and events, in addition to "Marketing Team" activity.
• Be an integral part of the guests 'entertainment experience'.
• Actively pass on Guest complaints, compliments or comments to Management / Marketing Team.
• Must be prepared to obtain an integral knowledge of slot machines (EGM), and METG operations.
• Ensure the gaming floor is spotless and amicably presented by assisting Attendant/ Housekeeping Staff as required in the removal of glasses, ashtrays, and any other form of rubbish.
• Strictly adhere to company policies and procedures, in addition to relevant MOF legislative requirements.
• Perform any other reasonable duty as requested by management.