Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc tương tự tại đây:
Mô tả công việc
o Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
o Be an exemplary role model in inspiriting team members through strong demonstration of the Capella Culture and Service Philosophy.
o Answer phones and take dining reservations from guests, ask and record preferences or special requests/occasions, and relay this information to kitchen staff or management.
o Maintains accurate recording of all reservations and ensures that special preferences are logged and communicated to relevant colleagues to provide highest level of dining experience.
o Maintain an up to date knowledge of the hotel daily services, activities, promotion, and event. Effectively communicate and update all team members on any changes to ensure guests receive up-to-date information.
o Be the champion of hotel offerings, all outlet menus and special promotions. Actively upsell or cross-promote special offers within the hotel to maximise revenue generation for the hotel.
Yêu cầu
o Diploma / Degree in Hospitality specializing in Food and Beverage or Restaurant Management is preferred
o 2 - 3 years prior experience is similar role/capacity at luxury hotels/resorts
o Working knowledge of POS systems (e.g. MICROS)
Quyền lợi
- Competitive salary package
- Comparing benefits
- Be a member of Suncare Insurance Program - an exclusive program for member of Sun Group
Thông tin khác
Địa điểm làm việc
- 11 Lê Phụng Hiểu, Hoàn Kiếm, Hà Nội
Việc làm Hà Nội
Việc làm Quận Hoàn Kiếm
Thông tin chung
- Ngày hết hạn: 16/02/2025
- Thu nhập: Thỏa thuận
