The HR & Admin Officer plays a critical role in supporting the growth and operational efficiency of our study abroad consultancy. This hybrid role balances end-to-end human resource management focusing heavily on recruiting high-caliber education counselors with daily office administration. You will ensure a productive workspace, seamless logistics for student events, and compliance with local labor laws.
Key Responsibilities
1. Human Resources Management
Manage the full-cycle recruitment process to source, screen, and onboard key industry roles including Study Abroad Consultants, Visa Processing Officers, and
Marketing Executives
Coordinate the onboarding framework, ensuring new hires receive proper training on global university partners and internal CRM databases.
Maintain organized physical and digital employee profiles, tracking attendance, leaves, and performance evaluations.
Act as the primary point of contact for staff inquiries regarding company policies, performance-based bonus structures, and benefits.
Compile and prepare monthly payroll data, ensuring accurate calculations of standard salaries and sales commissions.
Ensure company practices remain fully compliant with regional labor laws, managing social insurance, health insurance, and workplace guidelines.
2. Office Administration & Operations
Oversee day-to-day office operations, managing facilities, procurement of office supplies, and relationships with building vendors.
Provide logistical and administrative support for international education fairs, student workshops, partner university visits, and webinars.
Handle incoming corporate communications, managing general inquiries via phone, email, and front-desk reception.
Assist the finance and visa teams by coordinating payment requests, tracking vendor invoices, and handling office utility receipts.
Organise internal company culture events, team-building activities, and annual trips to maintain high team morale.
Education: Bachelor's degree in Human Resources, Business Administration, Foreign Languages, or a related field.
Languages: Professional proficiency in both English and the local language (written and verbal) to effectively coordinate with international university partners and local teams.
Technical Skills: High proficiency in MS Office Suite (Word, Excel, PowerPoint) and experience utilizing HRIS or CRM databases.
Interpersonal Skills: Outstanding organizational, multi-tasking, and time-management abilities. Strong problem-solving capabilities and a service-oriented mindset.