- Chi tiết công việc
- Giới thiệu công ty
Mức lương: Thỏa thuận
Loại hình: Toàn thời gian
Chức vụ: Nhân viên
Kinh nghiệm: 2 năm
Responsibilities
▪ Training Design
- Develop annual training plan based on cross functions Training Needs Analysis (TNA) results
- Execute training plan, guidelines, procedures, forms
- Carry out all training and development programmes
- Follow up and monitor training budget effectively
- Work closely with internal and external training providers on designing course content to match with TNA results
- Maintain & update training materials, training reports.
- Develop training materials that aligned with TNA or upon requests.
▪ Training Delivery
- Prepare logistics for training courses
- Implement training and development plan of supervisory, officer, staff levels
- Cooperate with internal trainers to roll out training programmes which are developed and administered in house.
- Coordinate with external trainers for training implementation.
▪ Training Evaluation
- Conduct participants' evaluations right after completing training programmes.
- Coordinate with department/function heads to evaluate staff performance progress within 3 months after completing training programmes
- Evaluate added value of training courses and provide inputs for following training sessions.
- Control training budget and evaluate return on training investment
▪ Sales Coaching & Mentoring
- Work closely with centres staff/supervisor/manager to understand centres' performance and area of improvements.
- Follow up with centre's performance and conduct coaching/mentoring sessions to improve performance.
- Follow up to maintain coaching/mentoring effectiveness.
- Ensure centre's performances with accounts targets.
- Assess and evaluate centres and staff regularly to follow up with their performance.
- Monitor the effective training evaluation system to have detailed data and develop improvement plan.
Skill Requirements
- Excellent communication skills with the ability to liaise and negotiate at executive level and above in a professional manner.
- Strong leadership skills and cross-cultural understanding.
- Good presentation and persuasive skill.
- Good training material development skill.
Required Experience
- Already at the same position with at least 2 years of experience in training and development
- Multinational organization experience preferred (in the education, consumer or financial industry is a plus)
- Proficient in training, employee performance and development best practice.
Required Education and qualifications
- Bachelor's Degree from an accredited University
Benefits
- 14 days of annual leave;
- Healthcare insurance;
- Health Check;
- English Courses Discount (90% for employee, 75% for 1st relation of employee, 50% for 2nd & 3rd relation of employee);
- ILA Party, Training, Engagement activities;
- Performance Bonus.
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