Insurance Officer (English)/ Chuyên Viên Xử Lý Bảo Hiểm (Tiếng Anh)BỆNH VIỆN FV
Nơi làm việc: Hồ Chí Minh
Ngành nghề: Tư vấn/ Chăm sóc khách hàng, Thư ký - Trợ lý, Kế toán, Hành chính - Văn phòng, Thống kê, Chăm sóc sức khỏe
Lương: 15 - 18 triệu
Hình thức: Toàn thời gian
Ngày đăng: 11/06/2024
Hạn nộp: 11/08/2024
Mô tả công việc
A. General purpose of the position:
- Provide best direct-billing services to patients
B. Key duties and responsibilities:
Direct billing for insured patients
- Consult and explain to patients about insurance and direct billing procedures
- Daily check list of patients who have insurance, collect and update insurance information
- Follow-up and collect medical information to contact insurance for Guarantee of Payment (GOP)
- Update coverage confirmation on HIS notes, via email, telephone, ETC. for related people
- Check charges for case by case confirmation on direct-billing coverage
- Follow-up patient charges to ask for extension of GOP if the charges exceeds previous GOP (s)
- Keep related people be updated on coverage and exclusions
Claim & payment follow-up
- Collect and check invoices to ensure patient signature, charges, price, company name, ETC. are correct before process claims
- Complete claim forms and supported document
- Make payment request with all the completed claim set and send to companies including insurance providers and corporations
- Provide/update additional information required by the companies if any
- Collaborate with Billing group to collect payment
Strengthen relationship with insurance providers
- Work with insurance provider with professional, straight forward and respected manner
- All requests and addressed issues from insurance provider are careful investigated and response as quickly as possible to insurance provider
- Well understanding insurance policy and insurance products that provide the best explanation to insured patients
- Claim documents always completed and full of required information as expected
Direct-billing Help Desk and others
- Response to all enquiries concerning direct-billing services of insurance & corporate
- Receive and solve all kinds of complaints concerning insurance.
- Get all claim paperworks completed for pay-and-claim insured patients.
- Provide supporting document for claim requested by insurance for non direct-billing cases.
- Assist front-line team in dealing with issues related to insurance and direct-billing services.
- Do tarmac access and support for evacuation services
- Advise non-insured patients on insurance companies & products insurance products
- Provide best direct-billing services to patients
B. Key duties and responsibilities:
Direct billing for insured patients
- Consult and explain to patients about insurance and direct billing procedures
- Daily check list of patients who have insurance, collect and update insurance information
- Follow-up and collect medical information to contact insurance for Guarantee of Payment (GOP)
- Update coverage confirmation on HIS notes, via email, telephone, ETC. for related people
- Check charges for case by case confirmation on direct-billing coverage
- Follow-up patient charges to ask for extension of GOP if the charges exceeds previous GOP (s)
- Keep related people be updated on coverage and exclusions
Claim & payment follow-up
- Collect and check invoices to ensure patient signature, charges, price, company name, ETC. are correct before process claims
- Complete claim forms and supported document
- Make payment request with all the completed claim set and send to companies including insurance providers and corporations
- Provide/update additional information required by the companies if any
- Collaborate with Billing group to collect payment
Strengthen relationship with insurance providers
- Work with insurance provider with professional, straight forward and respected manner
- All requests and addressed issues from insurance provider are careful investigated and response as quickly as possible to insurance provider
- Well understanding insurance policy and insurance products that provide the best explanation to insured patients
- Claim documents always completed and full of required information as expected
Direct-billing Help Desk and others
- Response to all enquiries concerning direct-billing services of insurance & corporate
- Receive and solve all kinds of complaints concerning insurance.
- Get all claim paperworks completed for pay-and-claim insured patients.
- Provide supporting document for claim requested by insurance for non direct-billing cases.
- Assist front-line team in dealing with issues related to insurance and direct-billing services.
- Do tarmac access and support for evacuation services
- Advise non-insured patients on insurance companies & products insurance products
Yêu cầu công việc
1. Qualification: University graduation
2. Experience: At least 3 years experience working customer service related industry.
3. Skills and knowledge:
- Negotiation and communication
- Customer Services skills
- Well-organized, seft-disciplined
- Ability to work under high pressure
- Microsoft skills: work, excel
4. Foreign language(s): Fluent English (knowing French is an advantage)
2. Experience: At least 3 years experience working customer service related industry.
3. Skills and knowledge:
- Negotiation and communication
- Customer Services skills
- Well-organized, seft-disciplined
- Ability to work under high pressure
- Microsoft skills: work, excel
4. Foreign language(s): Fluent English (knowing French is an advantage)
Quyền lợi được hưởng
- BHYT, BHXH, BHTN.
- Bảo hiểm chăm sóc sức khỏe cá nhân toàn diện Vietnamcare.
- 16 ngày phép năm.
- Lương tháng 13.
- Được đào tạo kiến thức, nâng cao tay nghề.
- Môi trường làm việc thân thiện, tôn trọng và công bằng.
- Bảo hiểm chăm sóc sức khỏe cá nhân toàn diện Vietnamcare.
- 16 ngày phép năm.
- Lương tháng 13.
- Được đào tạo kiến thức, nâng cao tay nghề.
- Môi trường làm việc thân thiện, tôn trọng và công bằng.
Thông tin khác
TP.HCM, Số 6, Nguyễn Lương Bằng, Phường Tân Phú, Quận 7, Quận 7
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Vị trí Insurance Officer (English)/ Chuyên Viên Xử Lý Bảo Hiểm (Tiếng Anh) do công ty BỆNH VIỆN FV tuyển dụng tại Hồ Chí Minh, Joboko tự động tổng hợp mức lương 15 - 18 triệu, tìm thêm việc làm về Insurance Officer (English)/ Chuyên Viên Xử Lý Bảo Hiểm (Tiếng Anh) hoặc công ty BỆNH VIỆN FV ở các link phía trên
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