OOCL Logistic Việt Nam Tuyển Dụng International Supply Chain Coordinator

- Cargo Management _ Pre shipment:
* Coordinate with vendor and customer in receiving bookings via email (manual booking) or vendor podium system (e-booking)
* Check PO details in ICS and acknowledge shipping order (SO) in ICS within 24 hours.
* Prepare loading plan (both CY and CFS) as per Standard operation procedure (SOP) and update shipping plan in ICS systems - sending Pre-advice to consignee and get their approval.
* Place booking with consignee's nominated carrier (Ocean/Air) as per consignee allocation/MQC, manage the volume % shared between carriers as per consignee's instructions /allocation. Update carrier booking (CBK) in system timely for CBK status visibility.
* Release bookings to vendors as per approved shipping plan
* Receive shipping instructions from vendors and submit shipping instruction to carrier, prepare FCR/ Bill of lading.
* Solve any arising issues related to shipments. Daily reports on space and equipment status to customer if requested
- Cargo Management _ Post shipment:
* Receive and check documents submitted by vendors through email/system before sending to consignee or uploading in system.
* Send Post advice to customer after cargo on board, follow up with carrier and keep customers updated if any changes on the sailing schedule/ETD/ETA.
* Co-ordinate with vendor and carrier to get BL (Original, SWB, surrendered BL)
* Co-ordinate with AR-AP team to clear vendors' outstanding invoices 14days and escalate to customers if needed.
* Record and manage performance of vendors and carrier; update reports as requested by customers and supervisors.
* Handle daily correspondence (emails/phone calls) from shippers and consignees, solve arising problems after shipment on board, escalate issues to consignee when needed.
- Vendor Management:
* Arrange vendor workshop; Offer vendor training on vendor podium (directly or virtually) and support/follow up after the training.
* Manage vendor to follow customer SOP and OLL process in booking submission, SI/VGM/Document submission, CFS cargo process...
* Manage vendor to complete payment of service fee timely, escalate to CCP office/LCSV for delayed payment or any service fee related issue
- Carrier Management:
* Manage carrier space release as per customer MQC and space commitment/SOP.
* Record and report to customer about carrier service level: booking release, equipment status, Document, customer service...
- Reporting:
* Update customer and internal report timely and properly.
* Timely escalate issue to LCSV and team leader for support.
- Upselling service: CHB, trucking, import-export, VAS.
- Handle other tasks assigned by team leader or Manager.