IT Business Analyst, Operations Technology

BAT VIETNAM IS LOOKING FOR IT BUSINESS ANALYST, OPERATIONS TECHNOLOGY
SENIORITY LEVEL: Management Level
FUNCTION: Operations Technology
SALARY RANGE: Competitive market salary + Bonus scheme + Excellent benefits
LOCATION: Binh Chanh District, Ho Chi Minh City
ROLE POSITIONING AND OBJECTIVES
The IT Business Analyst, Operations Technology is accountable for leading initiatives and tasks to simplify and automate Business processes to drive digitalization journey in Operations space. The key objectives will be:
• To serve as a link between business functions and technology to deliver Digital Operations initiatives.
• Proactively lead insights and recommendations to constantly challenge existing ways of working and deliver actionable recommendations.
• Lead design and solution delivery for Factory including Integrated Work System (IWS) journey.
• Follow Company standards and compliances while delivering initiatives
WHAT YOU WILL BE ACCOUNTABLE FOR
• Lead design and solution delivery for complex Operations systems (Factory etc.) as an SME
• Identify capabilities and gaps where digitalization can help Business and drive a deeper engagement with end markets to finalize the Business requirements.
• Serve as a productive project team member delivering high quality results for assigned tasks.
• Quantify benefits of IT solutions in terms of Business value
• Effectively engages with contracted vendor services providing input to help monitor and improve the vendor's performance.
• Maintains awareness of emerging technology and communicates value/impact for supported functions.
• Oversees User Acceptance Testing (UAT) and integration of technology services, considering cross-functional business needs and Company goals.
• Coordinates issue resolution with cross functional teams and vendors.
• Displays understanding of and supports the business processes of the assigned functions.