You will be responsible for:
-Support for customers who have maintenance contract with KDDI by phone,
email, remote or onsite
-Support
project manager about project matter and report, prepare WBS, manage
vendor, time, cost, quality, change request and risk to make sure project finish on
time.
- Involved in implementation:
- Managing vendor's cabling work
- Network and security solutions and ensure troubleshooting, escalation and
resolution of network and security incidents (Firewall, router, switch, Wi-Fi)
- PBX, PA (Public Address), Walkie-talkie
- Surveillance system, access control
- Server: on premise and cloud solution
- Virtualization: VMware, Hyper-V
- CCNA cert
-Backup and storage
-Email
-OA equipment such as PC, printer, Projector, Monitor, Conference...
-Report on the work to managers and sale PIC in HCMC