IT Helpdesk Fresher/Junior

Introduction to BOS Semiconductors

Welcome to BOS Semiconductors, where innovation meets mobility. With a visionary focus on "Leading mobility innovation with system semiconductors", we specialize in autonomous driving SOC, Mega MCU, and Gateway SOC for the automotive domain. Backed by seed funding from Hyundai Motors and ongoing support from diverse venture capitalists, we are committed to offering comprehensive solutions encompassing semiconductor and software design.

Our team, comprising experienced professionals from globally renowned semiconductor giants, drives our mission forward. Headquartered in Pangyo, Korea, we are expanding our horizons with the establishment of an engineering R&D center in Vietnam - The Grace Tower 71 Hoang Van Thai, dedicated to advancing automotive SOCs through cutting-edge semiconductor, software, and firmware development.

Join us in shaping the future of automotive technology!

About this position

Job Summary:

We are looking for a motivated IT Helpdesk to join our team in Ho Chi Minh City. In this role, your main responsibilities are to provide end-user support and deliver training on IT documents, procedures, and policies, ensuring smooth daily operations and compliance with the company's IT standards.

Key Responsibilities:

• Provide day-to-day end-user support for hardware, software, and Microsoft 365.
• Handle onboarding and offboarding (device setup, account provisioning).
• Install, configure, and upgrade hardware and software for employees.
• Assist in managing user accounts, permissions, and access rights.
• Assist in the procurement and inventory management of IT equipment and supplies.
• Perform routine maintenance tasks, such as system backups, patch management, and software updates.
• Ensure compliance with company IT policies, including data security and access control.
• Stay up to date with the latest technology trends and developments relevant to the company's IT environment.

Qualifications:

• Bachelor's degree in information technology or relevant majors
• 0-1 year of IT-related work experience (IT Helpdesk/IT Support/System Admin)
• Knowledge of IT operating systems, mainly Windows (Linux knowledge is an advantage)
• Experience in network management and help desk support
• A person with smooth communication skills
• Proficiency in English
• Responsible, proactive, and trustworthy

What BOS can offer?

• Competitive salary and benefits package
• 13th salary, retention bonus
• Full-day meals provided (breakfast, lunch, and dinner)
• Private Health Insurance, Hybrid work model
• Chance to work on innovative projects and make a meaningful impact in the automotive industry.
• Collaborative and supportive company culture.
• We care about your well-being and personal growth with Fun English classes, Happy Beer Parties, Football & Badminton Club, and more!

Please note that shortlisted candidates will be contacted. Thank you!