IT Helpdesk (JLPT N2+)

FPT Digital Processing Service Company Limited

Địa điểm làm việc: Đà Nẵng

Hết hạn: 29/02/2024

Chi tiết công việc
Giới thiệu công ty

Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc tương tự tại đây:

Việc làm IT Helpdesk

Mô tả công việc

Working on the customer's Tanium and IT Asset Eye system for Helpdesk
Asset management support for end users
Receive and respond for the inquiries from user via phone call and tools (Jira Service Desk)
Provide advice, guidance, solution to users to solve the issue.
Administration, support, and configuration of the system for user follow the available guideline
Working time : 7:00 - 16:00 (On leave as Japanese Holiday)

Yêu cầu

College graduated or higher
At least 1+ years experience working as a helpdesk position
Be able to understand the inquiries from user
Basic knowledge of Asset management is plus
Experience using Office 365 (Outlook, Microsoft Teams,..)
Good in Japanese (JLPT N2+)
Experience in related computer applications
Able to react effectively and calmly in emergencies

Quyền lợi

Competitive salary, negotiable based on qualifications.
13th-month salary and regular bonus packages: Performance bonus every 3 months, holiday bonuses on April 30th and September 2nd based on seniority.
Salary review 2 times/year or on excellent performance
Social insurance and FPT Care health insurance provided for employees.
Annual leave, working conditions follow Vietnam labor laws.
Other allowances: lunch allowance, working on-site allowance, etc.
Regular and free training programs to help employees enhance their skills.
Opportunities to work with major global clients, advanced technologies, and personal development.
An open, democratic work environment with various cultural events characteristic of FPT.

Thông tin khác

Cấp bậc
Nhân viên
Kinh nghiệm
1 năm
Số lượng tuyển
1 người
Hình thức làm việc
Toàn thời gian
Giới tính
Không yêu cầu

Thông tin chung

Ngày hết hạn: 29/02/2024
Thu nhập: 1000

Giới thiệu công ty Xem trang công ty

Established as one of FPT Software subsidiaries, FPT Digital Processing Services (DPS) has the mission of delivering comprehensive services to support customers focus resources on core business development and saving effort. Our service various high-value industries such as: E-commerce, Manufacturing, Retail, Accounting, Used Car Dealer, Banking and Finance, Insurance... FPT DPS has experience of working in business processing outsourcing (BPO) all over Vietnam and Asia since 2007. We liberated more than 50 clients in the regions from manual errors and physical management of business processes.

Quy mô công ty

Từ 101 - 500 nhân viên

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