Mô tả công việc
Mô tả Công việc
Founded in 2009 in Orange County, California, Yes4All has grown to become one of the leading names in the fitness, furniture and lifestyle market. A significant player in e-commerce since 2016, we were among the first invited to Amazon's Vendor Central (AVC) program and have been a top-12 Sports & Outdoors brand on Amazon since 2021.
We expanded our presence across the USA and 17 international markets, reaching $132M GMV with 74% YoY growth in 2023, achieving 26% YoY GMV growth in 2024 and a 3.5X increase in EBITDA. With 2,000+ SKUs on platforms like Amazon, Wayfair, and Walmart, we continue to scale.
Guided by Mr. Nguyen Chi My, we leverage Vietnam's competitive strengths and strategic manufacturing partnerships to drive innovation. Beyond our own success, we empower Vietnamese SMEs, providing expertise to scale internationally.
At Yes4All, our people are at the heart of our success. We empower our team members to Shine The S.E.A by embracing extreme ownership, which fosters authentic and trust-based collaboration and drives sustainable value creation. As part of the CriTICal SquaD, our members embody core competencies that set us apart. We foster a dynamic and supportive environment, encouraging individuals to grow, take initiative, and make incredible impacts.
Our vision: To become the global leader in innovative products and services, delivering excellence, quality and affordability for all.
Our mission: To empower global consumers with access to quality and affordable products through innovative e-commerce solutions, while fueling the success of innovators, brands and manufacturers.
Join us and be part of a passionate team that is redefining the fitness and lifestyle industry!
I. JOB DECRIPTIONS
Provide first-level support to end users (hardware/software/network)
Install and configure IT devices (PCs, printers, Wi-Fi routers)
Maintain IT asset records (inventory updates, handover tracking)
Assist in onboarding/offboarding of employees (IT setup)
II. REQUIREMENTS
1. Knowledge
Bachelor's degree in Computer Science, Information Technology, or a related field.
2. Skills
Operating Systems:
Basic knowledge of Windows/macOS/Linux (installation, troubleshooting, user account setup).
Hardware Knowledge:
Understanding of desktops, laptops, printers, scanners, and peripheral device setup.
Networking Fundamentals:
Familiarity with LAN/Wi-Fi, IP addressing, DHCP, and DNS.
Ability to troubleshoot fundamental connectivity issues.
Software Support:
Installing and configuring applications (MS Office, browsers, antivirus).
Familiarity with tools like Microsoft 365, Google Workspace, Zoom, and Teams.
Ticketing Systems (optional but a plus):
Experience with helpdesk tools such as Jira, Freshdesk, Zendesk, GLPI, etc.
Basic Scripting (bonus):
Experience with PowerShell, batch scripts, or basic automation is a plus.
3. Experience
Have experience in IT Helpdesk and support.
Yêu cầu
Yêu Cầu Công Việc
II. REQUIREMENTS
1. Knowledge
Bachelor's degree in Computer Science, Information Technology, or a related field.
2. Skills
Operating Systems:
Basic knowledge of Windows/macOS/Linux (installation, troubleshooting, user account setup).
Hardware Knowledge:
Understanding of desktops, laptops, printers, scanners, and peripheral device setup.
Networking Fundamentals:
Familiarity with LAN/Wi-Fi, IP addressing, DHCP, and DNS.
Ability to troubleshoot fundamental connectivity issues.
Software Support:
Installing and configuring applications (MS Office, browsers, antivirus).
Familiarity with tools like Microsoft 365, Google Workspace, Zoom, and Teams.
Ticketing Systems (optional but a plus):
Experience with helpdesk tools such as Jira, Freshdesk, Zendesk, GLPI, etc.
Basic Scripting (bonus):
Experience with PowerShell, batch scripts, or basic automation is a plus.
3. Experience
Have experience in IT Helpdesk and support.
III. WHY YOU WILL LOVE JOINING US?
1. FOR YOU TO JOIN
Salary review: annually or on excellent performance.
Activities: company trips, team-building, and other customized monthly bonding events.
Working Environment: dynamic, friendly environments with working time flexibility, and other perks include snacks, coffee, and healthy food provided daily suited for hardworking, fun, and team collaboration.
2. FOR YOU TO GROW
Ambition: We are now keeping on with our hyper growth to multicategory, multichannel, multimarket, and expanding into the world largest e-commerce enabler. Hence, there will continuously be opportunities to challenge yourself, learn new skills and knowledge.
Challenges: Your voice can always be heard as we embrace the eagerness of learning and sharing. You can be your own boss and create your own value with the ability to take initiative and make decisions in all aspects of work.
Chances: Be led and coached by experienced and inspirational leaders and participate in various training courses where you can enlarge your knowledge and experience in the E-commerce and Supply Chain industry.
3. FOR YOU TO STAY
People: Having a headquarter in the US and an operation office in Vietnam, our team is young and highly motivated. You will be working with and alongside members having experiences from International Corporations or high profile from Vietnam that share the same passion and dedication.
Culture: Our working environment is humble, collaborative and 100% healthy. We promote Exchange & Speak out, you can receive transparent and supportive feedback so you can perform the best.
Career path: Provide you with a great career path, open to rotating for your better understanding of the company and contribute across many of our functions.
And much more, join us and let yourself explore other fantastic things!
Quyền lợi
Laptop
Phụ cấp
Đào tạo
Thông tin chung
- Ngày hết hạn: 30/06/2025
- Thu nhập: Cạnh tranh
Nơi làm việc
- 127 Hồng Hà, Phường 9 (Phú Nhuận), Phú Nhuận, Thành phố Hồ Chí Minh