IT Manager

DESCRIPTIONS:
1. Manage IT Administration and Development

• Identify, analyze, and troubleshoot problems or issues related to IT in a timely and effective manner
• Manage all IT-related expenses and purchases of software, hardware and services.
• Prepare cost benefits analysis reports when upgrades are necessary, continuously analyze vendors to ensure they offer the best possible service and value for company needs
• Work closely with IT team to set up new technologies, configure systems and provide daily technical support for the individuals using the computer systems and IT network
• Manage IT staff by recruiting, training, and coaching employees, setting out job expectations, and appraising their performance.
• Design, implement, and manage the company's network infrastructure

2. Manage Network Infrastructure

• Install, configure, and support an organization's local area network (LAN), wide area network (WAN), Internet system and other data network systems across the organization
• Maintain network hardware and software. Monitor network to ensure network availability to all system users and perform necessary maintenance to support network availability
• Diagnose, troubleshoot, and resolve network and system problems, and replace defective components when necessary
• Monitor and maintain backup system including disaster recovery procedure.
• Plan, coordinate, and implement network security measures to protect data, software, and hardware
• Analyze, troubleshoot and respond if any information security matter happens to ensure the company security information
• Work with third-party providers and suppliers to maintain network viability and efficiency
• Research options for introducing emerging technologies to improve network performance and remain current in networking infrastructure.

3. Manage Internal System

• Participate in the development of internal management systems: ERP, CRM,...
• Support and complete the system for human resource management (HRM) including timesheet management, C&B, employee appraisal and HR related matters;
• Support, develop and maintain internal system of whole the company;
• Have knowledge of: Windows server, vCenter, ESXi, Backup Server, Alarm system

4. Manage Wireless Infrastructure

• Troubleshooting tasks to prevent downtime
• Providing solutions for upgrade management
• Developing plans to address consistent wireless network problems
• Planning for future strategies and initiatives to keep the network operating at high performance
• Training in-house staff on wireless technologies, if applicable
• Putting solutions in place to continuously test network performance
• Testing and modifying equipment as needed
• Deploying access points appropriately and effectively
• Conducting site surveys.

• Acquire degree and experience in information technology, software and hardware knowledge to consult the purchasing and repair process
• At least 8 years of relevant experience with at least 5 years in a similar position
• Experience managing ERP projects or complex software implementation projects in a mid-market environment
• Understanding of TCP/IP, IP addressing and LAN Technology including switching and routing

• Knowledge of setup and configuration of Cisco, Unifi, Grandstream devices such as router, switch, IP phones, wireless controller and access points is a plus
• Able to communicate in English proficiently; read and understand English technical documents in order to acquire, develop knowledge in the process of IT training.
• Self-study and self-learning on new technology and willing to improve on technical skills
• Good problem solving, analytical and evaluative skills
• 1+ Years knowledge related to Security Firewall Products is a plus
• Expert knowledge in the setup and troubleshooting of VPNs (Multi-Vendor) is a plus
• Strong hands-on L2 level experience on Network Hardware like Cisco switches, Fortinet, Aruba is a plus
• Strong practical knowledge of network concepts including DNS, DHCP, VPN, network protocols, port configuration, link aggregation, spanning tree optimization, and performance tuning is a plus.

BENEFITS:

• Competitive salary and benefits.
• Career development opportunities.Technical training and support.
• Comfortable work environment.
• Bonus 2.000.000vnd for use our company service every month.
• Social insurance after 2 months of probation.
• Upon completion of 1 year, an additional bonus of 500.000vnd for seniority.
• Comprehensive health insurance.
• Support for regular medical check-ups.
• Opportunities for training and scholarships.
• Mentorship programs to support personal development.
• Flexible working hours
• Paid leave for public holidays and annual leave.