IT Project ManagerCông ty TNHH Quản lý NBP Việt Nam
Nơi làm việc: Hồ Chí Minh
Ngành nghề: IT phần mềm, Quản trị kinh doanh, Quản lý điều hành, Marketing - PR, Hoạch định - Dự án, Giao Dịch Khách Hàng, Kinh doanh
Lương: Cạnh tranh
Hình thức: Toàn thời gian
Ngày đăng: 30/05/2024
Hạn nộp: 29/06/2024
Mô tả công việc
Mô tả Công việc
Objective of role:
IT Project Manager requires a blend of hands-on technical ability and project management skills to oversee and ensure successful implementations and maintenance of ERP
Detailed responsibilities/accountabilities
1. Software Solution and Configuration
Manage ERP system, including system solution, development, customization, and integration with other business systems.
Manage full lifecycle of system implementations and upgrades, including planning, monitoring progress, and stakeholder reporting.
· Perform role of Project Manager, including planning, executing, and closing projects within the defined delivery, timeline, and budget.
· Ensure effective communication and collaboration with all stakeholders to ensure project delivery and timeline.
· Manage vendors, external resources to ensure their deliverables, timelines, and adherence to contractual obligations.
Analyze business requirements and provide system solutions:
· Perform thorough analysis of business requirements, processes, and improvements that are facilitated through the system.
· Well study about system features and functionality to provide system solutions for business requirements.
Manage development, configuration, and testing:
· Create and maintain technical documentation for system configurations, processes, and service records.
· Oversee the system configuration, development, customization, and integration by directly conducting development (in house) or managing vendor, external resources.
· Conduct System Integration Testing (SIT) to ensure robustness, usability, and reliability of developed features.
· Manage and facilitate User Acceptance Testing (SIT), work closely with all stakeholders to prioritize backlogs and deliver enhancements and bug fixes in a timely manner.
Manage go-live preparation and post go-live supports:
· Develop and execute a comprehensive go-live plan, including tasks such as data migration, user training, and system readiness assessment.
· Coordinate with stakeholders to ensure all necessary data is prepared for migration, including cleansing and validation processes.
· Prepare system manual and training materials, conduct extensive user training sessions to familiarize users with the new system, its features, and functionalities.
2. Software Maintenance and User Support
Proactive maintenance
· Stay up to date with the latest system releases and technologies to ensure the system is leveraging new functionalities and staying current.
· Regularly monitor system performance, identifying areas of inefficiency or resource contention, and implement optimization strategies to improve overall system responsiveness.
· Conduct routine system audits to identify and resolve any configuration discrepancies, data inconsistencies, or security vulnerabilities.
Incident Management
· Serve as the primary point of contact for all software-related incidents and service requests, ensuring prompt resolution and minimal downtime.
· Establish and adhere to incident management protocols, including ticket prioritization, escalation procedures, and resolution timelines.
· Collaborate with cross-functional teams to diagnose and troubleshoot software issues, applying root cause analysis methodologies to prevent recurrence.
· Maintain a comprehensive knowledge base of common issues and their resolutions to expedite troubleshooting and support efforts.
User Support:
· Provide ongoing user support and training to ensure efficient utilization of the system.
· Respond to user inquiries, troubleshoot issues, and provide guidance on system functionality and best practices.
· Develop and maintain user documentation, training materials, and knowledge base articles to facilitate self-service support.
Objective of role:
IT Project Manager requires a blend of hands-on technical ability and project management skills to oversee and ensure successful implementations and maintenance of ERP
Detailed responsibilities/accountabilities
1. Software Solution and Configuration
Manage ERP system, including system solution, development, customization, and integration with other business systems.
Manage full lifecycle of system implementations and upgrades, including planning, monitoring progress, and stakeholder reporting.
· Perform role of Project Manager, including planning, executing, and closing projects within the defined delivery, timeline, and budget.
· Ensure effective communication and collaboration with all stakeholders to ensure project delivery and timeline.
· Manage vendors, external resources to ensure their deliverables, timelines, and adherence to contractual obligations.
Analyze business requirements and provide system solutions:
· Perform thorough analysis of business requirements, processes, and improvements that are facilitated through the system.
· Well study about system features and functionality to provide system solutions for business requirements.
Manage development, configuration, and testing:
· Create and maintain technical documentation for system configurations, processes, and service records.
· Oversee the system configuration, development, customization, and integration by directly conducting development (in house) or managing vendor, external resources.
· Conduct System Integration Testing (SIT) to ensure robustness, usability, and reliability of developed features.
· Manage and facilitate User Acceptance Testing (SIT), work closely with all stakeholders to prioritize backlogs and deliver enhancements and bug fixes in a timely manner.
Manage go-live preparation and post go-live supports:
· Develop and execute a comprehensive go-live plan, including tasks such as data migration, user training, and system readiness assessment.
· Coordinate with stakeholders to ensure all necessary data is prepared for migration, including cleansing and validation processes.
· Prepare system manual and training materials, conduct extensive user training sessions to familiarize users with the new system, its features, and functionalities.
2. Software Maintenance and User Support
Proactive maintenance
· Stay up to date with the latest system releases and technologies to ensure the system is leveraging new functionalities and staying current.
· Regularly monitor system performance, identifying areas of inefficiency or resource contention, and implement optimization strategies to improve overall system responsiveness.
· Conduct routine system audits to identify and resolve any configuration discrepancies, data inconsistencies, or security vulnerabilities.
Incident Management
· Serve as the primary point of contact for all software-related incidents and service requests, ensuring prompt resolution and minimal downtime.
· Establish and adhere to incident management protocols, including ticket prioritization, escalation procedures, and resolution timelines.
· Collaborate with cross-functional teams to diagnose and troubleshoot software issues, applying root cause analysis methodologies to prevent recurrence.
· Maintain a comprehensive knowledge base of common issues and their resolutions to expedite troubleshooting and support efforts.
User Support:
· Provide ongoing user support and training to ensure efficient utilization of the system.
· Respond to user inquiries, troubleshoot issues, and provide guidance on system functionality and best practices.
· Develop and maintain user documentation, training materials, and knowledge base articles to facilitate self-service support.
Yêu cầu công việc
Yêu Cầu Công Việc
· Bachelor's degree in Computer Science, Information Systems, or related field.
· 5-8 proven experience in developing and implementing ERP solutions, preferably in Retail/Fashion Retail
· Solid understanding of database management and SQL.
· Demonstrated experience in project management, with a track record of successfully leading projects to completion.
· Excellent analytical and problem-solving abilities.
· Strong communication and interpersonal skills.
· Relevant certifications in Acumatica development and project management (PMP, Agile/Scrum) are a plus.
· Bachelor's degree in Computer Science, Information Systems, or related field.
· 5-8 proven experience in developing and implementing ERP solutions, preferably in Retail/Fashion Retail
· Solid understanding of database management and SQL.
· Demonstrated experience in project management, with a track record of successfully leading projects to completion.
· Excellent analytical and problem-solving abilities.
· Strong communication and interpersonal skills.
· Relevant certifications in Acumatica development and project management (PMP, Agile/Scrum) are a plus.
Quyền lợi được hưởng
Laptop
Chế độ bảo hiểm
Du Lịch
Phụ cấp
Đồng phục
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Công tác phí
Phụ cấp thâm niên
Nghỉ phép năm
Chế độ bảo hiểm
Du Lịch
Phụ cấp
Đồng phục
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Công tác phí
Phụ cấp thâm niên
Nghỉ phép năm
Thông tin khác
Bằng cấp:
Đại học
Độ tuổi:
28 - 40
Lương:
Cạnh tranh
Đại học
Độ tuổi:
28 - 40
Lương:
Cạnh tranh
Nộp hồ sơ liên hệ
Công ty TNHH Quản lý NBP Việt Nam
Giới thiệu công ty
Công ty TNHH Quản lý NBP Việt Nam việc làm
Tầng 3, Tòa Nhà Building, 100 Nguyễn Thị Minh Khai, Phường Võ Thị Sáu, Quận 3, Thành Phố Hồ Chí Minh
Quy mô: Từ 101 - 500 nhân viên
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Vị trí IT Project Manager do công ty Công ty TNHH Quản lý NBP Việt Nam tuyển dụng tại Hồ Chí Minh, Joboko tự động tổng hợp mức lương Cạnh tranh, tìm thêm việc làm về IT Project Manager hoặc công ty Công ty TNHH Quản lý NBP Việt Nam ở các link phía trên
Giới thiệu công ty
Công ty TNHH Quản lý NBP Việt Nam việc làm
Tầng 3, Tòa Nhà Building, 100 Nguyễn Thị Minh Khai, Phường Võ Thị Sáu, Quận 3, Thành Phố Hồ Chí Minh
Quy mô: Từ 101 - 500 nhân viên