IT Support Assistant

We are looking for an IT Support Assistant to take responsibilities of users support and to work with ICT Teams in Australia and Sweden in relation to network, email and server systems management as well as maintaining all software, hardware facilities to make sure that technical support is properly provided to all staff.



- Support end users (laptops installation and setup, issue troubleshooting, ...)

- Maintain IT infrastructure network and system (Windows servers, devices, software)

- Monitor the performance of network

- Diagnose and troubleshoot technical issues

- Maintain technical documentation of network

- Document input and report;

- Inventory management;

- Paperwork and document monitoring (delivery notes, ...);



At DEK Technologies Vietnam, you will live with Agile & Lean principles where employees are empowered at all levels to collaborate cross-functionally, to take pride in collective ownership, to improve yourself by continuously learning, practicing & sharing with others.