Mô tả công việc
ABOUT THE ROLE
Join our IT team and be part of a professional, dynamic working environment where you will collaborate daily with international colleagues and experts across the region. This role offers hands-on exposure to modern enterprise systems and IT infrastructure, ongoing training opportunities, and a clear path to develop both your technical expertise and professional skills.
JOB RESPONSIBILITIES
- Provide desktop/laptop/meeting support
- Install and fix applications/software following company policy
- Perform daily checklist tasks assigned by company supervisor (antivirus updates, backup-restore jobs, meeting room review)
- Request and monitor purchases of computers/software/IT spare parts following company policy
- Maintain user accounts and access (AD/Email/O365/SharePoint)
- Maintain software licenses (AutoCAD, Photoshop, Visio, MS Project and other subscription licenses) and IT hardware list (laptop/desktop/LCD/meeting room facilities)
- Support video conferences as arranged by company supervisor
- Update knowledge base in IT ticket system
- Work with vendors to troubleshoot application issues (Protel/POS/CheckSCM) and maintain IT infrastructure (WiFi/IPTV/telephone/access door)
- Review and update SOPs for all related tasks
- Prepare weekly report on support team performance
Yêu cầu
- College degree or higher
- At least 2 years of experience in a similar position
- Acceptable level of communicative English
- Over 25 years old
Quyền lợi
- Salary: 10.000.000đ - 14.000.000đ
- Discounted staff lunch available within the building
- Full social insurance as per Vietnamese labor law
- 13th-month salary
- Annual team-building activities
Thông tin khác
Thời gian làm việc
Thứ 2 - Thứ 6 (từ 08:30 đến 18:00)
Thông tin chung
Nơi làm việc
- - Hồ Chí Minh: Saigon Centre, 105 Nam Ky Khoi Nghia, District 1, Phường Sài Gòn (Quận 1 cũ)