Mô tả công việc
Receive, handle, and provide IT support for users in Vietnam.
Support users in using software, applications, systems, and tools for their daily work.
Install, configure, provide user guidance, and troubleshoot software-related issues.
Receive and resolve issues related to business systems, including providing user guidance, investigating problems, and coordinating with relevant teams when necessary.
Monitor, analyze, and handle user tickets and support requests, ensuring timely responses and resolution.
Provide guidance and training to users on software, systems, and IT procedures when required.
Perform other IT-related tasks as assigned by the Direct manager.
Yêu cầu
Bachelor's degree in Information Technology, Computer Science, or a related field.
Have at least 2 years' experience in IT Support, Helpdesk, or a similar role.
Good knowledge of software, application systems, and user troubleshooting (knowledge of Odoo is a strong advantage).
Ability to work independently and collaborate effectively with other departments.
Strong willingness to learn and ability to quickly adapt to new software and systems.
English (Listen, Speak, Read, Write).
Quyền lợi
Social Insurance according by Labor Law.
Annual leaves, holidays.
13th bonus.
Thông tin khác
Thời gian làm việc:
Từ Thứ 2 đến Thứ 7 ([protected info], nghỉ thứ 7 tuần thứ 2 và tuần thứ 3 của tháng )
Thông tin chung
- Thu nhập: 14 - 20 triệu VNĐ
Nơi làm việc
- 156 Trần Bình Trọng, Phường 3, Quận 5, Hồ Chí Minh
- (Trước sáp nhập: Quận 5, Hồ Chí Minh | Sau sáp nhập: Chợ Quán, Hồ Chí Minh)
- 1. 156 Trần Bình Trọng, Phường 3, Quận 5, Hồ Chí Minh
- (Trước sáp nhập: Quận 5, Hồ Chí Minh | Sau sáp nhập: Chợ Quán, Hồ Chí Minh)