IT Technician

Mô tả Công việc
Job Summary: To ensure, manage, operate and maintain IT system
1. Network: monitoring network performance, maintain, configure and replace network equipments
2. VOIP: issue, setup, manage the VOIP phone system.
3. Support:
Support Head Office,support for end user which is in different location.
Delivery support at maintenance/ remodeling/ upgrade.
Train for new member about the software and hardware.
Motivate people to work with right direction and provide technical support to the users.
4. Hardware:
Solve outage and replace detective hardware
Contact User service/ IT helpdesk on defective hardware
Check and maintain label printers, barcode printers, peripherals
Check and maintain office equipment: printers, photocopier, fax.....
General check on desktop,laptop and infrastructure
Maintain data center (servers, UPS, PaBX, network devices)
Setup ,monitoring ,maintain CCTV system
5. Data backup
Change backup tapes according to data backup procedure
Transfer tapes to Head Office for off-site storage
6. Suppliers
Order consumable suppliers (IT equipment,paper, ribbons, printer cartridges, batteries...)
Manage stock of consumable suppliers.
Make monthly payments to vendors and the internet service provider.
7. System and application:
Support daily business process, trouble should and advise solution
Work with AS400 ERP, database and Microsoft product.
Programming / developing new apps
Roll out applications
Fix Asset management Hardware & software license
Support Head Office,support for end user which is in different location.
Delivery support at maintenance/ remodeling/ upgrade.
Train for new member about the software and hardware.
Motivate people to work with right direction and provide technical support to the users.
Solve outage and replace detective hardware
Contact User service/ IT helpdesk on defective hardware
Check and maintain label printers, barcode printers, peripherals
Check and maintain office equipment: printers, photocopier, fax.....
General check on desktop,laptop and infrastructure
Maintain data center (servers, UPS, PaBX, network devices)
Setup ,monitoring ,maintain CCTV system
Change backup tapes according to data backup procedure
Transfer tapes to Head Office for off-site storage
Order consumable suppliers (IT equipment,paper, ribbons, printer cartridges, batteries...)
Manage stock of consumable suppliers.
Make monthly payments to vendors and the internet service provider.
Support daily business process, trouble should and advise solution
Work with AS400 ERP, database and Microsoft product.
Programming / developing new apps
Roll out applications
Fix Asset management Hardware & software license