Act as the IT workplace engineer to work with local colleagues and Group workplace team to setup and maintain IT facilities for all end users.
Work with relevant team for network setup in Workplace.
Implement and manage workplace technology solutions including end users' devices, telephony, collaboration and office productivity tools, managed print.
Work with Group and local vendor to come up plan and roll out laptop, printer, headset to end users.
Maintain and ensure OS, application patching on time.
Maintaining technical documentation and service catalogue on installation of software, configuration of hardware and problem troubleshooting.
Implement and manage the Service Desk to handle service requests and
IT helpdesk support.
Managing and getting BU requirement for IT facilities.
Support
IT manager to Risk control and IT government management.
Have a bachelor's degree in IT major.
Overall experience of at least 5 years in IT.
Good knowledge of LAN/WAN networks, TCP/IP protocols and network technologies.
Extensive knowledge of computer hardware systems.
Strong technical, analytical, and engineering competencies with hands-on experience in managing workplace and infrastructure environments.
Experience in IT documentation and IT facilities roll out.
Good communication skills both written and oral in English.
Friendly, professional, and dynamic working environment.
Modern and well-equipped facilities and tools.
Opportunities for training, development, and career advancement.
Bonuses include a 13th-month salary, quarterly bonuses, performance bonuses, and company-wide business result bonuses.
Annual leave of 12 days, company outings, team building activities, and engaging experiences with various interests, professional, and sports clubs.
Comprehensive insurance: Health insurance, Social insurance, Unemployment insurance, and periodic health check-ups.
Exclusive PNC Care insurance policy for Phuong Nam employees.
Other benefits: In accordance with Vietnamese Labor Law and the company's financial policies.
Official employment under Phuong Nam Telecommunication Services Co., Ltd. (Exclusive partner of FPT Telecom).