Mô tả công việc
Troubleshoot and resolve end-user issues, including hardware and software problems.
Install and set up computers for new employees, including Windows, email, printers, scanners, software, and network cabling.
Install and uninstall application software as needed.
Provide remote support to end-users via telephone, email, chat, or onsite visits.
Recover and reset computers for employees leaving the company.
Troubleshoot common software issues (e.g., MS Office, AutoCAD, Adobe).
Handle hardware-related problems (e.g., PCs, laptops, printers, photocopiers, scanners).
Resolve network-related issues (e.g., Internet, LAN, WiFi, printers, cameras).
Manage and troubleshoot timekeepers, network equipment, UPS, and switchboards.
Relocate and install equipment across departments or sites within 5 km.
Prepare IT equipment for meetings and ensure readiness.
Provide regular reports as required.
Conduct IT orientation for new staff.
LƯU Ý: Vị trí sẽ phỏng vấn và onboard sau Tết
Yêu cầu
1-2 years of relevant working experience in IT Technical Support.
College/university degree in IT or a related field.
Completion of MCSA, CCNA, or MCSE courses is a plus.
Proficient in basic networking and server concepts, including CCTV systems.
Solid experience in troubleshooting network and WiFi issues.
Medium-level English communication is a big plus.
Quyền lợi
13 days off (12 days of annual leave and 1 day off for birthday with full pay).
Performance review and salary adjustment 2 times a year.
Salary payment mechanism included in monthly salary, annual KPI, and other bonuses. Average income 13 - 14 months salary/year.
Company-sponsored social events and gatherings.
Regular training and team sharing sessions.
Company teambuilding.
Private health check.
PJICO care insurance.
Participate in training courses to improve skills and operations of CMC as well as major technology companies such as Microsoft, IBM, Google,...
Bảo hiểm xã hội, Bảo hiểm sức khỏe, Bảo hiểm sức khỏe ngưởi thân, Team building, Du lịch hàng năm, Khám sức khỏe định kỳ, Thưởng tháng 13, Thưởng hiệu quả làm việc, Phụ cấp thâm niên
Thông tin khác
Địa điểm làm việc
- Hồ Chí Minh: Quận 9
- Hồ Chí Minh: Củ Chi
- Đồng Nai: Thống Nhất
Thời gian làm việc
Thứ 2 - Thứ 6 (từ 07:30 đến 16:00)
Thông tin chung
- Ngày hết hạn: 28/02/2025
- Thu nhập: 11 - 13 triệu