Junior IT Helpdesk

Troubleshoot and resolve end-user issues, including hardware and software problems.
Install and set up computers for new employees, including Windows, email, printers, scanners, software, and network cabling.
Install and uninstall application software as needed.
Provide remote support to end-users via telephone, email, chat, or onsite visits.
Recover and reset computers for employees leaving the company.
Troubleshoot common software issues (e.g., MS Office, AutoCAD, Adobe).
Handle hardware-related problems (e.g., PCs, laptops, printers, photocopiers, scanners).
Resolve network-related issues (e.g., Internet, LAN, WiFi, printers, cameras).
Manage and troubleshoot timekeepers, network equipment, UPS, and switchboards.
Relocate and install equipment across departments or sites within 5 km.
Prepare IT equipment for meetings and ensure readiness.
Provide regular reports as required.
Conduct IT orientation for new staff.
LƯU Ý: Vị trí sẽ phỏng vấn và onboard sau Tết