Mô tả công việc
● Manage compliance, documentation, and paperwork for domestic and international pet travel.
● Coordinate with cargo agents and freight forwarders in Vietnam and globally.
● Work directly with clients post-sale to plan and execute relocations efficiently.
● Ensure all destination requirements are met and advise the sales team accordingly.
● Research routings and prepare quotations using agent pricing data.
● Maintain detailed communication with clients throughout the process.
● Arrange departure and arrival procedures at International Airports.
● Liaise with our veterinary team to support clinical requirements and documentation.
● Conduct in-person client meetings where required.
Yêu cầu
● Strong written and spoken English (additional languages a plus).
● Experience managing the full cycle of logistics or customer service projects, ideally in live animal transport or travel.
● Excellent client communication and relationship-building abilities.
● Highly organized, detail-oriented, and able to juggle multiple priorities.
● Ability to work under pressure and handle emotional situations with empathy and professionalism.
● Problem-solver with a proactive mindset.
● Background in Veterinary Nursing or experience in a Veterinary Setting would be great
● Animal Lover!
Quyền lợi
● Competitive salary
● A supportive, pet-loving team and a meaningful leadership role.
● 10,000,000 VND annual pet care credit - because we care for your pets too
● Yearly salary reviews and performance bonuses
● Frequent team-building events
● A high-growth company with endless opportunities to make your mark
● A meaningful role where your work directly impacts how we connect with pet owners
Thông tin khác
Thời gian làm việc
Thứ 2 - Thứ 6 (từ 08:00 đến 17:00)
Thông tin chung
Nơi làm việc
- Hồ Chí Minh: 224-226 Nguyễn Văn Hưởng, Phường An Khánh (Thành phố Thủ Đức cũ)