Key Account Manager (E-Commerce Platform)

1. E-commerce Development (60%)
• Ecommerce Plan (Sale & Marketing): Make the plan for promotion, discount & marketing: monthly/ campaign/ yearly/. Report to manager.
• Work with Platform (Tiki, Lazada, Shopee,...) about the Contract, Promotion, Payment, operation process.
• Work with Agency to do MKT activities for each platform.
• Management: make the report to revenue/cost/efficiency for the campaign monthly & yearly.
• Research: Market and Competitor
• Develop exclusive product for E-Commerce (confectionery combo, giftset, ...)

2. E-commerce Operation (40%)
• Build the whole process from the Order at Platform to delivery, & return process, work with Logistic, IT team & Account team.
• Manage, monitor the order processing: Check order, confirm order, solve related problem.
• Follow delivery: Ensure delivery on scheduled, make sure the customer has received the goods follow plan.
• Problem solving: Solve delivery issue, support info for drivers,
• Administrative task as internal process (with Production, Accounting, Brand team, Finance), make promotion request proposal,...
• Operation the plan (market place).

- Graduated from University;
- Have at least 5 years experience in E-commerce Operation positions, has strong passionate in building the E-Commerce team for the confectionery company.
- Experienced in running Ads Social, Digital, Tiktok, Live Stream, Tele Sales... Media Performance in general
- Have skills in analyzing Sales, Promotion scheme, Price scheme on e-commerce platform
- Candidate with experience in managing CVS channel is an advantage
- Proactive working style and hard working
- Good analytic and Multitasks management skills
- Good English and MS. Office.