Key Account Manager

Sales Strategy
Contribute to the sales strategy on assigned Corporate Accounts portfolio growth objectives
 Determine the strategies for the assigned Corporate Accounts portfolio.
 Ensure development of cross selling in Country.
 Build the wallet share of business for GEODIS with the assigned customer portfolio and their subsidiaries or affiliates.
 Identify market position and develop local business development strategy in line with global/regional strategy.
 Execute country business development plan on Contract Logistics and ensure achievement of sales KPIs.
Account Management
Ensure the development and maintenance of customer relationships and enhance overall client portfolio, safeguard sales revenue and ensure customer satisfaction.
 Ensure increased consistency of services and pricing linked to "integrated solutions".
 Grow the share of business, as well as expand the relationships within the customer identifying influencers, gatekeepers, decision makers within the Vietnam but also to direct and align with Regional and Global KAM's to further penetrate the client organization.
 Deploy a strong consultative selling approach with assigned accounts to identify their supply chain challenges and develop value creating solutions that drive increased scope of engagement and share of wallet for Geodis.
 All account issues proactively managed and resolved using continuous improvement principles to enhance service levels.
 Improve client satisfaction based on formal feedback and surveys of your customers.
New Business
Ensure the identification and targeting of opportunities with customized propositions
 Provide support & leadership to local sales to develop business within portfolio of assigned clients.
 Support the rest of the sales channels on Contract Logistics opportunity.
 Participate to the VM Activities by supporting presentations to prospects and other clients and showcasing best practices & innovative solutions from your accounts.
 Work with VM manager to develop standardized offering from the customized solutions deployed on your customer.
 Engage with VM manager, product stakeholders, IT & management teams to create value adding service offerings that can be taken back to your clients.