Key Account Manager

Account Management
• Turnover management ( Sell-in)
• Grow sales in assigned accounts
• Maintain account spending funds within targets
• Ensure overall profitability of customers is in line with company objectives
• Sell-out monitoring to make sure in contribution for IHS growth
• Manage display share at assigned account
Sales opportunity development:
• Developing Joint Business Plan activity with customer in order to increase sales
• Find opportunity with analysis of competitor and market
• Find opportunity with new services or new products development
• Increase portion of Company product in customer's portfolio
• Planning and execution in collaboration with Product Manager and Marketing team
• Follow-up the result by visiting the market and get back to the team the situation
Bad Stock Management:
• Management of sell-out report by gathering market information from Trade Marketing (PG team)/customers and follow up with PG for avoiding OOS
• Ability to do the forecast based on PSI information
• Responsible for managing healthy level of stocks/inventory at customer W/H
Order & Delivery Management/ warranty:
• Keep contact with Supply chain & logistics team for coordinator to get necessary information in time
• Responsible for delivery timely
• Work with Service team to support warranty process for Retailer
Caring for customer:
• Keep contact with customer and leveraging the relationship
• Fast feedback to the customer's concern
• Responsible for customer's evaluation
Other tasks as assigned by Line Manager