Key Client Sales Manager

This role has overall sales responsibility for customer relationships and performance of the assigned portfolio to ensure volume and revenue targets are met with sufficient pipeline.



Key Responsibilities

-To focus on developing import logistics business for for Malaysia and Singapore.

-Manage and develop the assigned portfolio; secure business and achieve objectives within the Sales Channel (for Supply Chain, Contract Logistics, Customs, Trucking as well as Import Ocean freight)

-Build a good understanding and relationship with key targeted customers and the assigned portfolio (contact, commodities, trade lanes, type of business, contract information including exceptions and service requirements)

-Build a good understanding of all service offerings to be able to offer integrated logistics solutions

-Develop customer value propositions for appropriate business opportunities. Strive for consultative sales to distinguish market presence by effectively probing and identifying needs and suggesting solutions to help customers

-Follow direction settings and stay on top of business signals to secure both long-term and short-term opportunities

-Communicate significant trends, price fluctuation and policies to assigned portfolio

-Work closely with Customer Service, Trade & Marketing, Product and other related functions to ensure customer needs and market intelligence are updated and communicated. Coordinate and execute commercial approach in response to customer needs and the market situation

-Research and understand the territory to identify and establish business contacts with potential customers

-Ensure sales systems and reporting are precise and up to date for management tracking, analysis and planning