[Kiên Giang] Giám Sát Ca - Shift Supervisor (Full- Time)
Công Ty TNHH Thực Phẩm Và Nước Giải Khát Ý Tưởng Việt (Starbucks Việt Nam)
Địa điểm làm việc: Kiên Giang
Hết hạn: 26/03/2023
- Chi tiết công việc
- Giới thiệu công ty
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Mô tả công việc
Job Summary and Mission
This job contributes to Starbucks success by assisting the store manager in executing store operations during scheduled shifts. This job deploys partners and delegates tasks so that partners can create and maintain the Starbucks Experience for our customers. The incumbent is responsible for modeling and acting in accordance with Starbucks guiding principles.
Summary of Key Responsibilities
Responsibilities and essential job functions include but are not limited to the following:
- Assists with new partner training by positively reinforcing successful performance.
- Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.
- Utilizes operational tools to achieve operational excellence during the shift.
- Anticipates customer and store needs by constantly evaluating environment and customers for cues.
- Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard.
- Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers.
- Provides quality beverages for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.
- Contributes to positive team environment and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance.
- Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned.
- Follows Starbucks operational policies and procedures.
- Maintains regular and consistent attendance and punctuality.
- Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns.
* Please send you attached resume in English to apply directly.
This job contributes to Starbucks success by assisting the store manager in executing store operations during scheduled shifts. This job deploys partners and delegates tasks so that partners can create and maintain the Starbucks Experience for our customers. The incumbent is responsible for modeling and acting in accordance with Starbucks guiding principles.
Summary of Key Responsibilities
Responsibilities and essential job functions include but are not limited to the following:
- Assists with new partner training by positively reinforcing successful performance.
- Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.
- Utilizes operational tools to achieve operational excellence during the shift.
- Anticipates customer and store needs by constantly evaluating environment and customers for cues.
- Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard.
- Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers.
- Provides quality beverages for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.
- Contributes to positive team environment and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance.
- Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned.
- Follows Starbucks operational policies and procedures.
- Maintains regular and consistent attendance and punctuality.
- Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns.
* Please send you attached resume in English to apply directly.
Yêu cầu
Summary of Experience
- 1 to 2 years experience with the same position
- Customer service experience in a retail or restaurant environment
Required Knowledge, Skills and Abilities
- Ability to learn quickly
- Ability to direct the work of others
- Ability to work as part of a team
- Knowledge of the retail environment
- Strong interpersonal skills
- Ability to build relationships
- Effective oral communication skills
- Working location: Phú Quốc, Kiên Giang
- 1 to 2 years experience with the same position
- Customer service experience in a retail or restaurant environment
Required Knowledge, Skills and Abilities
- Ability to learn quickly
- Ability to direct the work of others
- Ability to work as part of a team
- Knowledge of the retail environment
- Strong interpersonal skills
- Ability to build relationships
- Effective oral communication skills
- Working location: Phú Quốc, Kiên Giang
Quyền lợi
- Insurance according to the regulations
- 13th month salary
- Health care insurance, accident insurance
- Annual Leaves
- Rewards, salary increases.
- Partner Drink & Discount policy for employees.
- 13th month salary
- Health care insurance, accident insurance
- Annual Leaves
- Rewards, salary increases.
- Partner Drink & Discount policy for employees.
Thông tin chung
- Ngày hết hạn: 26/03/2023
- Thu nhập: Thỏa thuận
Giới thiệu công ty
Xem trang công ty
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Dưới đây là những nguyên tắc về cách chúng tôi sống hàng ngày:
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Nó đã, đang và sẽ luôn hướng đến chất lượng.
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